Applied Intuitive Solutions™

It’s all about rapid problem-solving virtually. Even “Out There”. —Ray Newkirk

Applied Intuitive Solutions™

Accelerating the Pace of Problem Solving

A Universe of Inventive Solutions at Your Fingertips​

Define Right, Solve Right and Execute Right.

Resolve Complex Problems Rapidly. 

Accelerate Business Value Realization.

Begin now with the first ever Applied Intuitive Solutions™ Inventive Problem Solving System. 

Deliver Exceptional Performance Rapidly Finding Inventive Solutions From the Comfort of Your Home 

Inventive Problem Solving Begins Here, Today

Our Evidence-Based Content

We Deliver AIS™ Offering In-Depth and Rapid Real-Time Solutions 

Derived from Success-Based Global Consulting Experience.  

Applied Intuitive Solutions™ Knowledge Base System 

Passionate Community

Community Members master unique skills self-development solutions to achieve specific problem solving strengths

Purpose & Mission

For nearly 40 years, Systems Management Institute (SMI) has dedicated itself to improving the problem solving process of organizations and individuals throughout the world. SMI is on a Mission to change how the world solves problems by using our innovative Rapid Solutions Platform™ (RSP™) to reduce the complexity of the “Problem-Solution gap, reducing problem-solving from six or eight steps to one. 

Common Problems Solved by Our AIS™

Although each person brings a unique character to a wide range of workplace problems, these problems often share common characteristics that make them paradoxically both different and similar to other problems. The AIS™ Portal assists clients with identifying, managing, and overcoming the painful mistakes that impede performance.  Our Portal assists clients in mastering the solutions that enhance organization performance.  For example, our AIS™ Portal enables clients to: 

  • Overcome psychological threats.

  • Manage team and organization performance.

  • Control political conflicts.

  • Overcome self-deception.

  • Build individuals and team skills.

  • Initiate project management processes.

  • Balance the five elements of a workplace success.

  • Build and enhance organization effectiveness.

  • Accelerate problem-solving and Business Value Realization. 

Use the AIS™ Portal to throw away the anchors that hold you back!

Welcome to our Applied Intuitive Solutions™ Repository. 

Member access our AIS™ using our Rapid Solutions Mobile Platform™ (RSMP™) 24X7 on your phone, laptop, or computer.  Collectively, the Platform and the Repository operate as your own Virtual Expert Intelligence System™ or VEIS™.  Our VEIS™ has been in development for more than 50 years, no kidding.  We had to wait for the technology to become powerful enough to catch up with our ever evolving vision of the future.  We are your Personal Problem-Solving Avatar on the Internet.  Wherever you go, we can be there with you. To solve your problems:

  1. Click on the  search function spyglass to the right.

  2. Type in the problem statement using the "How can I" format such as How can I build a team spirit.

  3. Click enter.

  4. Or, search the problem statements in the Repository  and  click on the problem statement you want solved.

  5. Implement the solution plan immediately delivered.

For Example

type the Problem Statement: How can I build my self-image to become appropriately assertive in different situation?

1.       Change the perceptions people have of you one perception at a time starting with something easy.

2.       Ensure that each change has a strategic payoff, not necessarily only immediate situational payoff..

3.       Work on changes that are pivotal in changing many other perceptions concurrently.

4.       Change the perceptions other people have of you by assisting other people in changing their self-perceptions.

5.       Rate your perceptions, beliefs, and values.

6.       Build your self-image by building the self-image of other people.

An AIS™ is never less than four actions and never more than seven.

Summary of the Applied Intuitive Solutions™ Environment

Our Applied Intuitive Solutions™ environment is continually expanding as we consistently add new categories of AIS™. For business and government leaders, our range and depth of AIS™ reflect the never-ending developments in management thinking and practice.  Since we derived each Applied Intuitive Solution™ from experience solving these problems in the workplace, they are not theoretical constructs but reflect applied problem solving plans of action.  Our AIS™ present enduring solutions to ancient and new problems.  When a client masters a specific AIS™, the client will know how to prevent a similar situation from arising in the future or resolve it if it does. Currently, on this site we provide 11 Categories of AIS™ covering more than 60 Problem Areas each with its own database containing many thousands of solutions. We summarize each Category and Problem Area below.

Assessment Category: This Category delivers Applied Intuitive Solutions™ to assist clients with resolving problems related to Business Partner Assessment, Client Assessment, and Customer Assessment.

Coaching Category:  This Category delivers Applied Intuitive Solutions ™ to assist clients with resolving problems related to the Behavioral Competencies of Coaching, Technical Competencies of Coaching, Contextual Competencies of Coaching, Critical Success Factors of Coaching, Coaching Skills Development of Clients, and the art of mastering the personal space of the Client.

Consulting Category: This Category delivers Applied Intuitive Solutions ™ to assist clients with resolving problems related to the development of a Shared Understanding, the skills of Delivering Results, Exceeding Expectations, Delivered Enhanced Consulting, Mastering the Core Competencies of Consulting, Understanding Your Client, and Nurturing a Team Spirit.

Customer Care Category: This Category delivers Applied Intuitive Solutions™ to assist clients with resolving problems related to Customer Focused Solutions.

Effectiveness Category: This Category delivers Applied Intuitive Solutions™ to assist Platform Residents with resolving problems related to Coaching Effectiveness, Models of Effectiveness, Development of Effectiveness, Emotional Effectiveness, Leadership Effectiveness, Interpersonal Effectiveness, Soft-Skills Effectiveness, Workplace Effectiveness, Client Effectiveness, Behavioral Competence for Consulting Effectiveness, and Management Effectiveness.

Healthcare Category: This Category delivers Applied Intuitive Solutions™ to assist Platform Residents with resolving problems related to Nursing Soft-Skills for Patient Care, Improving Hospital Performance.

I/T Cultural Migration Category: This Category delivers Applied Intuitive Solutions™ to assist Platform Residents with resolving problems related to Information Technology Cultural Migration, Information Technology Environment design, eCommerce Program Justification, and mCommerce Program Justification.

Management Category: This Category delivers Applied Intuitive Solutions™ assist Platform Residents with resolving problems related to Management Practice, Communication, Human Systems Management, Team Focused Solutions, Business Justification, and Managing Negative Situations.

Productivity Category: This Category delivers Applied Intuitive Solutions™ to assist Platform Residents with resolving problems related to Management Practice, Communication, Human Systems Management, Team Focused Solutions, Business Justification, and Managing Negative Situations.

Project Management Category: This Category provides Applied Intuitive Solutions™ to assist Platform Residents with resolving problems related to Project Insight, Behavioral Competencies of project Management, Contextual Competencies of project Management, technical Competencies of project Management, Project Management Soft-Skills, and Program Management Soft-Skills.

Self-Development Category: This Category delivers Applied Intuitive Solutions™ to assist Platform Residents with resolving problems related to Building Assertiveness and Self-Image, Self-Development Coaching Skills, Gaining Trust and Confidence, Self-Development Soft-Skills, Self-Discovery, Solutions for Your Career, Personal Coaching and Consulting Soft-Skills, Vital Soft-Skills for Success, and Managing Social Intelligence.

  • 80 INDUSTRIES SERVED.

  • 150 PLUS CATEGORIES OF AIS™POPULATE OUR VEIS™.

  • TECHNICAL, BEHAVIORAL, CONTEXTUAL, HARD, SOFT, STATIC, AND DYNAMIC TYPES OF PROBLEMS ADDRESSED.

  • THOUSANDS OF AIS™ STORED IN THE VEIS™

  • 2,000 TERABYTES OF PROPRIETARY CONTENT

  • 50 YEARS IN DEVELOPMENT.

  • DERIVED FROM SEVERAL HUNDRED CONSULTING ENGAGEMENTS IN LARGE AND SMALL ORGANIZATIONS THROUGHOUT THE WORLD.

  • EVERY AIS™ IS DERIVED FROM SUCCESSFUL PRACTICE.

Want to know more? Go to www.smirsp.com to learn more about the AIS™ Program or Call (407) 864-7756.

AIS™ Focus Areas

Our repository contains Applied Intuitive Solutions that resolve problems for a large range of problems within the following Focus Areas:

Assessment Focus Area: This Focus Area provides intelligent Solutions On-Demand™ to assist Platform Residents in resolving problems related to Business Partner Assessment, Client Assessment, and Customer Assessment.

Business Transition Planning Focus Area: This Focus Area provides intelligent Solutions On-Demand™ to assist Platform Residents in removing obstacles related to all segments of Business Transition Planning, Implementation of Business Transition, Management Succession, Wealth Management, Business Transition Project Management, Business Transition Facilitation, Mergers and acquisitions.

Coaching Focus Area:  This Focus Area Area provides intelligent Solutions On-Demand™ to assist Platform Residents in resolving problems related to the Behavioral Competencies of Coaching, Technical Competencies of Coaching, Contextual Competencies of Coaching, Critical Success Factors of Coaching, Coaching Skills Development of Clients, and the art of mastering the personal Space of the Client.

Consulting Focus Area: This Focus Area provides intelligent Solutions On-Demand™ to assist Platform Residents in resolving problems related to the development of a Shared Understanding, the skills of Delivering Results, Exceeding Expectations, Delivered Enhanced Consulting, Mastering the Core Competencies of Consulting, Understanding Your Client, and Nurturing a Team Spirit.

Customer Care Focus Area: This Focus Area provides intelligent Solutions On-Demand™ to assist Platform Residents in resolving problems related to Customer Focused Solutions.

Effectiveness Focus Area: This Focus Area provides intelligent Solutions On-Demand™ to assist Platform Residents in resolving problems related to Coaching Effectiveness, Models of Effectiveness, Development of Effectiveness, Emotional Effectiveness, Leadership Effectiveness, Interpersonal Effectiveness, Soft-Skills Effectiveness, Workplace Effectiveness, Client Effectiveness, Behavioral Competence for Consulting Effectiveness, and Management Effectiveness.

Healthcare Focus Area: This Focus Area provides Intelligent Solutions On-Demand™ to assist Platform Residents in resolving problems related to Nursing Soft-Skills for Patient Care, Improving Hospital Performance.

Information Technology Cultural Migration Focus Area: This Focus Area provides intelligent Solutions On-Demand™ to assist Platform Residents  problems related to Information Technology Cultural Migration, Information Technology Environment design, eCommerce Program Justification, and mCommerce Program Justification.

Management Focus Area: This Focus Area provides intelligent Solutions On-Demand™ to assist Platform Residents in resolving problems related to Management Practice, Communication, Human Systems Management, Team Focused Solutions, Business Justification, and Managing Negative Situations.

Productivity Focus Area: This Focus Area provides intelligent Solutions On-Demand™ to assist Platform Residents in resolving problems related to Management Practice, Communication, Human Systems Management, Team Focused Solutions, Business Justification, and Managing Negative Situations.

Project Management Focus Area: This Focus Area provides intelligent Solutions On-Demand™ to assist Platform Residents in resolving problems related to Project Insight, Behavioral Competencies of Project Management, Contextual Competencies of Project Management, Technical Competencies of Project Management, Project Management Soft-Skills, Program Management Soft-Skills.

Risk Management Focus Area:  This Focus Area provides intelligent Solutions On-Demand™ to assist Platform Resident in resolving problems related to Governance, Risk, and Compliance (GRC) including Risk Insurance, Business Continuity Planning, Business Recovery Planning, Disaster Recovery Planning, Threat and Risk Assessment. 

Self-Development Focus Area: This Focus Area provides intelligent Solutions On-Demand™ to assist Platform Residents in resolving problems related to Building Assertiveness and Self-Image, Self-Development Coaching Skills, Gaining Trust and Confidence, Self-Development Soft-Skills, Self-Discovery, Solutions for Your Career, Personal Coaching and Consulting Soft-Skills, Vital Soft-Skills for Success, and Managing Social Intelligence.

Applied Intuitive Solutions™

Systems Management Institute had derived many thousands of Applied Intuitive Solutions™ that span representative categories such as:

  • Interpersonal Skills

  • Building a Team Spirit  

  • Continuous Performance Management

  • Insider Threat Prevention Cyber Security

  • Project & Program Management  

  • Coaching & Consulting  

  • Employee Engagement

BUILDING THE FUTURE TODAY

IT ALL STARTED WHEN TOMORROW WOULD BE TOO LATE. THE SOLUTION HAD TO BE HERE NOW

Experiencing Brilliance at the Touch of a Finger

Virtual Expert Intelligence System™ (VEIS™): Technology That Gets You There at the Speed of Now

Our VEIS™ extends your problem-solving capabilities by multiplying the power of Natural Intelligence. Intelligence is never artificial. Our Virtual Expert Intelligence System™ makes such cognitive extension possible.  You can be sure that the solutions you generate work.  The VEIS™ derives it problem-solving capacity from the practical application of human intelligence.

Systems Management Institute has developed the “First-Ever” Hybrid Software as a Service platform offering end-to-end problem-solving technology for most  geographies, industries, organizations, categories, and Focus Areas. Our VEIS™ assists  external and internal contractors, employees, project-based teams, business unit consultants, trainers, and alumni.

We designed our Platform to enhance the Resilience of organizations by delivering Focus Areas dedicated to Insider Threat Prevention.  In a world increasingly plagued by Cyber Terror, our system delivers solutions that transform an exposed environment into a more secure environment.  Systems Management Institute practices what it preaches.  We follow carefully defined security protocols in all areas of our business. We never keep client information online.

Our  VEIS™ is your expert in a mobile device. It is the foundation for the development of your own personal intelligent avatar.  Wherever you are, your mobile expert is with you, 24X7. You can actually pick and choose your solution categories to enhance your team’s success.  With our  VEIS™, you do not need  to invest in new technologies, application architectures, or specialized devices. You only need an Internet connection and access code.  Brilliance is only a click away.

AIS™ Roots in SMI History

In 1983, Dr. Raymond Newkirk left his leadership position with Dr. Newkirk & Associates, a transdisciplinary consulting firm, to lead a significant ADP Department Implementation Program for the Royal Saudi Naval Forces (RSNF), Kingdom of Saudi Arabia (KSA) in cooperation with the US Navy and U.S. Department of State. He developed the initial Five Year Information Technology Road Map for the RSNF and Management Development and Training Program for the Commander of RSNF Naval Supply Center Operations. He also led the implementation of Naval Supply Center (NSC) Computer Operations and Applications Development.

Establishing the International Association of Information Management (I-AIM) in 1986, Dr. Newkirk delivered the Preliminary Design of an integrated Human Resources Information System (HRIS) for the new airports project for the Minister of Defense and Aviation (MODA), KSA.  Subsequently, Dr. Newkirk delivered the Preliminary Information Systems Design of an Automated Logistics Systems (AWS) for the Armed Forces of the Philippines (AFP) in Manila and collaborated on the development of the National Information Systems Five Year Strategic Plan.

Prior to his mission in Saudi Arabia, he enjoyed a diverse career in technical and management capacities with General Motors, Harris Computer Systems Division, Systems Engineering Labs, School Board of Broward County, and Holy Cross Hospital. It was during this time that Dr. Newkirk turned his attention to the challenge of problem-solving. He learned that problem-solving was both an art and a science consisting of a six to eight stage process.  He realized that the accepted approach to problem solving was a terrible waste of time, opportunity, and money. For the most part, problem-solving occurred as an anti-competitive process that was often ineffective.  No matter where Dr. Newkirk went, it was always the same: How a company approached problem-solving had a lot to say about how successfully the company positioned itself in the marketplace. The better problem-solvers were indeed the better competitors.  It became obvious: Potent problem-solving is indeed a competitive advantage. He discovered a glaring paradox and asked the obvious but perennially unasked question:  Why do so few organizations do anything about this?

Dr. Newkirk became convinced that not only every company, but indeed every individual, deserves a more potent problem-solving process, one that is more effective as well as more efficient. From 1972 until today, he has made it his mission to close the gap between problems and their solutions by reducing the problem-solving process from six or eight stages to one.

So in 1988, I-AIM became Systems Management Institute (SMI) and continued to assist companies as Dr. Newkirk continued his mission to change how the world solves problems. During this period, SMI assisted San Francisco, CA with the implementation of a Billing Systems for the Water Department and Tucson, AZ with the delivery of a Project Management methodology. Next, Disney needed a Change Management Program and Pacific Bell required Quality Assurance assistance for its Customer Records Information System. Other companies that engaged our services included Mindmaker Incorporated, Con Agra, Raytheon, Matson Navigation, Specialty Brands, Sola Optical, P.Q Information Group, the Netherlands, Flashpoint Computers, the Doctors Company, and Teradata.

Security Pacific Bank engaged SMI to assist with its Operational Evaluation of its Real Time Processing System (RTPS) Information Systems strategic effort.  This project is especially noteworthy for being the largest Operational Evaluation in US Business History. Its success introduced the first ever On-Demand, real-time, virtual banking capability to the world (CORE Banking) and established a new banking paradigm. While other banks had failed in this effort, our project succeeded. As a result, Bank of America purchased Security Pacific Bank to gain this technology.

About this time, Dell Computers also engaged SMI to assist with their Master Transfer Project to outsource Dell’s Logistical Operations, reduce the cost of warehouses around the globe, and offer new delivery capabilities and customer service options. This project significantly contributed to Dell’s impressive rise on the Stock Exchange during this period as revenues and profits grew significantly over the next several years. Each project contributed to the development of Dr. Newkirk’s vision to change how the world solves problems.

Mindmaker Incorporated, a noteworthy A/I Start-Up, engaged Dr. Newkirk as the COO to assist with strategic management and business planning. Mindmaker Incorporated was a leader in Neural Network Design, Artificial Intelligence, and Speech Synthesis. The company won “Best of Comdex” two years consecutively when Comdex was “The” Event of the Year in anything to do with computers and related technologies.

However, as sometimes happens in economic matters, the economic collapse of 2008 changed the business trajectory and fortunes of companies in Silicon Valley. Many businesses collapsed or downsized and people lost their jobs, and their homes.  It was a time for Systems Management Institute to pave a new path and refresh its vision for the future. It was time to make the Applied Intuitive Solution™ Platform a reality. It was time to change how the world solves problems.

Now, after 45+ years, the powerful technology required to make his dream a reality had emerged. With the introduction of his Applied Intuitive Solutions™ Platform, Dr. Newkirk finally succeeded in closing the gap between problems and their solutions. The 22nd Century has come early for the clients of Systems Management Institute. Now SMI would re-brand itself as a rapid problem-solving company using it mastery of problem-solving to change the professions of Consulting, Coaching, Training & Development, and Education.

Now SMI set out to offer a globally potent problem-solving Platform that reduces the costs and enhances the competitiveness of problem-solving for organizations and individuals everywhere. Systems Management Institute emerged from Dr. Newkirk’s 50 year mission to assist organizations and individuals with closing the problem-solution gap by delivering a radically new problem solving Platform that reduces problem-solving from an eight stage to a single stage process.  SMI has indeed introduced a new paradigm to the world that accelerates Business Value Realization by changing how the world solves problems. This vision is what drives the people of Systems Management Institute every day to do at least a little better than we did the day before.

AIS Predictions™

Companies that adopt the innovative Applied Intuitive Solutions™ technologies in their environments will generate evidence-based solutions derived from successful global experience immediately, i.e., Rapid Real-Time. We can make at least eight predictions:

  1. Solutions that normally take weeks to design will now become available immediately, up to 30,000 quicker;

  2. Employee time spent on problem-solving will decrease significantly;

  3. Due to reduced time and cost spent on problem-solving, competitiveness will increase;

  4. Employees will increase productivity;

  5. Insights gained from the collective learning of evidence-based solutions will reduce employee friction,

  6. Teams will develop new skills faster;

  7. Employees will gain the capability to resolve a wider range of problems, and

  8. Employees will gain the capability to access the AIS™ Platform for problem-solving 24X7 anywhere using mobile technologies.

If a company fails to adopt the new capabilities offered by our Applied Intuitive Solutions™ Platform, about 70% of an employee’s time will continue to be wasted every day through inefficient and ineffective approaches to problem-solving characterized by the six to eight step problem-solution gap. In this case, the same problem will reoccur time after time as employees forget what they have previously learned about specific solutions. Moreover, costs will continue to escalate as competitiveness continually declines. Eventually businesses stuck solving problems the old way will encounter the inflection points that characterize collapsing enterprises. Leaders find that they have to respond in environments that lack both the creativity and the skill necessary to innovate using the insights gained from the scarce remnants of collective learning.

Sources

Department of Chemical Engineering: (2013). What is TRIZ? University of Michigan, Ann Arbor

Funke, J. (2019).  The Problem Part 1 : What Constitutes a Problem?

Funke, J. Fischer, A., Daniel V. (2018). Competencies for complexity: Problem solving in the twenty-first century.  Holt Computer Science

Hmelo, C. E., Holton, D. L. & Kolodner, J. L. (2000). "Designing to Learning about Complex Systems". Journal of the Learning Sciences. 9(3)

Holyoak, K.J. (1984)."Analogical thinking and human intelligence". Pp. 199-230 in Advances in the Psychology of Human Intelligence (Vol. 2), R.J. Sternberg, ed. Hillsdale, NJ: Erlbaum

Kolodner, J.L. (1993). Case-Based Reasoning. San Mateo, CA: Morgan Kaufmann.

Pantie, Maja: (2016). Introduction to Machine Learning & Case-Based Reasoning.  London, England.

Sternberg, Robert J. (Ed.), Peter A. Frensch (1991). Complex Problem Solving Principles and Mechanisms Edition.  New York Imprint Psychology Press

Taylor, MG: (2019). Group Genius™, Capgemini.

Yikun Su 1, Shijing Yang 1, Kangning Liu 2, Kaicheng Hua 3 and Qi Yao 1: (1029). Developing A Case-Based Reasoning Model for Safety Accident Pre-Control and Decision Making in the Construction Industry.

SMI &AIS™ Milestones

Applied Intuitive Solutions™ Platform Launched, 2020

  • AIS™ Launches & a new problem-solving paradigm emerges.

  • SMI changes how the world solves problems. Dr. Newkirk’s 50 year quest has become fruitful. Our Rapid Solutions Mobile Platform™ (RSMP™) delivers evidence-based solutions to individuals, teams, and organizations anywhere anytime. Our AIS™ more efficiently enhances the effectiveness of problem-solving. For Executives, our AIS™ Accelerates Business Value Realization.

SMI incorporates in Orlando, FL, 2019

  • SMI Introduces a Learning Environment that Delivers Several Hundred Courses with Four Levels of Certification in Coaching Skills Development, 2018

  • SMI Introduces a Learning Environment that Delivers Several Thousand Courses with Four Levels of Certification in Insider Threat Prevention Cyber Security, 2018

  • SMI Releases its Directories of Consulting Deliverables Content listing 4,000 terabytes of proprietary Intellectual Property, 2017

  • Systems Management Institute Rebranded, 2015

  • Systems Management Institute Launches ISOD Subsidiary, 2015

  • More rapidly delivering a large range of critical solutions throughout the world, we have rebranded SMI to better announce our new client focus, 2012

  • AIS™ Global Standard Updated, 2015 First Edition, Copyright 2012

SMI Draws Closer to Realizing the AIS™, 2011-2018

  • SMI Completes Successful AIS™ Pilot Project, 2015

  • SMI Returns to Silicon Valley & Completes AIS™ Platform Design, 2013

  • SMI moves to the Philippine Island to conduct Problem-Solving R&D, 2012

  • SMI Designs the Platform Architecture for the AIS™ Environment, 2011

  • SMI Finalized the Design of the Rapid Solutions Mobile Platform, 2011

SMI Assisted Clients in E-Learning, 2000-2005

  • Columbia Commonwealth University, Rock Springs, WY, 2004-2005

  • National Oceanic Atmospheric Administration (NOAA), Washington, D.C., 2004

  • ConAgra, Omaha, Nebraska, 2004

  • Smart Card Technologies, Salt Lake City, UT, 2003-2004

  • LIS Logic, San Jose, CA, 2002.

  • Raytheon, Washington, D.C., 2001-2003

  • YP Link, Kansas City, KS, 2001

  • SMI Expands Problem-Solving Content, 2001-2003

  • SMI Launches Bay University, 2001-2003.

  • Systems Management Institute Launches SMI Press, 2001

SMI Refines Evidence-Based Solutions, 1995-2000

  • Sola Optical, USA, 1999-2000.

  • Office of the President, Philippine Islands, 1997.

  • Monterey Bay Management Group, Pacific Grove, CA ,1995-1999

  • Dell Computers, 1995-1996.

  • SMI Launches Electro Note, 1993

  • SMI Delivers Strategic Programs, 1990-1994

  • Doctors Company, 1994.

  • Specialty Brands Division of Burns Philp, 1993-1994.

  • Charles Schwab, 1993

  • Attorney’s Trust Service, 1992-1993

  • KLM Royal Dutch Airlines, 1992

  • P.Q. Information Group, b.v., the Netherlands, 1992.

  • Matson Navigation, San Francisco, CA, 1992.

  • CNN World Business Development Congress, 1992.

  • DHL World Airways, 1992-1993.

  • Minister of Defense and Aviation (MODA), Saudi Arabia, 1992.

  • Walt Disney Entertainment, 1991.

  • Bay Area Executive Forum, San Francisco, 1991

  • Department of Energy & Nuclear Regularly Commission (NRC), 1991.

  • TANDEM Computers, 1991

  • Security Pacific Bank/Bank of America, 1990-1992.

  • City of Tucson, Arizona, 1990.

  • SMI Launches American Living Trust System, 1991

  • SMI Moves to Pleasant Hill, CA, 1989

SMI Delivers Operational Programs, 1986-1989

  • Director of the Economic Development Foundation of Asia in Manila, Philippines, 1989.

  • Digital Consulting, Boston, MA, 1989

  • Orange County Register, Orange County, CA, 1989

  • I.B.C. London, England, 1988-1990

  • Philippine Airlines, 1988.

  • Teradata, 1988.

  • California Foundation for Medical Care, San Francisco, CA, 1988

  • I.B.C. Amsterdam, the Netherlands, 1987-1989

  • Flashpoint Computer Corporation, 1987.

  • Gould Corporation, 1987.

  • Digital Equipment Corporation (DEC), 1987

  • Beal, Ltd., London, England, 1987.

  • Pacific Bell, San Ramon, CA, 1986-1988

  • City and County of San Francisco, 1986.

  • Harris Corporation, Computer Systems Division, 1986.

  • Armed Forces of the Philippines (AFP), 1985.

  • Philippine Airlines, Manila, 1986

Founders Launch SMI, 1987.

  • Dr. Newkirk Publishes Vision 21®, 1987.

  • SMI Designs Logo, 1987.

  • Dr. Newkirk Developed Evidence-Based Solutions, 1980-1984

  • Royal Saudi Naval Forces (RSNF), Kingdom of Saudi Arabia, 1984-1986

  • Saudia Airlines, Kingdom of Saudi Arabia, 1984

  • Saudi International Business Community (S.I.B.C), Jeddah, Kingdom of Saudi Arabia, 1984-1985.

  • Technology Transfer, Rome, Beale Ltd., London, 1984-1991

  • ARVIDA, 1983.

  • Broward County Department of Education, 1982.

  • Mead Papers, 1981.

  • General Motors, 1981.

  • Mark Way Homes, 1980.

  • Holy Cross Hospital, 1980-1982.

Dr. Newkirk Journeys to Saudi Arabia & Launches SMI in Silicon Valley, 1983-1986

  • Dr. Newkirk makes an impact in Saudi Arabia and Asia and develops the SMI vision informed by Systems Thinking while studying at the Saybrook Institute with Dr. Bela Banathy in San Francisco.  Dr. Newkirk assists clients in Strategic Systems Thinking and Operations Management with Bay Area clients, including High Technology companies, and Start-Ups. In 1986, he creates his first Rapid Problem-Solving Prototype: Vision 21™ & The Consultants’ Problem-Solving Toolkit.

  • SMI Completes Successful AIS™ Pilot Project, 2015

  • SMI Returns to Silicon Valley & Completes AIS™ Platform Design, 2013

  • SMI moves to the Philippine Island to conduct Problem-Solving R&D, 2012

  • SMI Designs the Platform Architecture for the AIS™ Environment, 2011

  • SMI Finalized the Design of the Rapid Solutions Mobile Platform, 2011

Problem Statement

Cost of problem-solving unnecessarily surpasses the cost of business operations by wasting 50% to 70% of an employee’s time. This significantly reduces productivity, increases costs, and decreases competitiveness. Beyond this, poor problem-solving practices significantly increase the vulnerability of organizations to employee instigated Cyber Attacks which frequently result from compromised employee attitudes. This challenge is especially threatening within the For-Profit Sector where the reduced competitiveness generated by poor problem-solving can destroy the success of an enterprise or strongly damage the careers of promising executives and employees. This challenge is especially significant in the coaching and consulting industries.

Executive Summary

Systems Management Institute has found that the cost of problem-solving unnecessarily surpasses the cost of business operations by wasting 50% to 70% of an employee’s time. This lowers productivity, increases costs, decreases competitiveness, and compromises employee attitudes. However, the innovation of the Rapid Solutions Platform™ (RSP™) significantly reduces this waste by changing how employees solve problems. Additionally, the RSP™ delivers consulting, coaching, and training results in about half the time and at about one-third the cost. Companies that refuse to adopt these, or similar innovative problem-solving technologies, will continually fall behind as competitors with innovative, considerably less expensive, and more potent problem-solving technologies emerge to replace them.

Recommended Course of Action

Leading the AIS™ initiative to re-invent, simplify, accelerate, and socialize problem solving in rapid real-time, we have made access to this potent capability unusually simple to implement and use. Access to the Internet delivers the system to you.  You determine the Focus Areas that interest you the most, sign-on to the system, go to the AIS™ generation box and state your problem in the form of a “How can I…” problem. Then hit enter. The Rapid Solution Platform™ immediately generates your solution plan and delivers it in the blink of an eye. Every solution is evidence-based and has previously solved that specific problem in a number of countries. We continually work to make the technology as simple as possible for you. Since you already come to us with a problem, why would we give you another one?  Sign-up and go! Gain more than 50 years of global problem solving experience at a price that cannot be beat. No need to implement anything more than your solution. The innovation here is simple: To close the gap between your problem statement and its solution, use intelligent technology to collapse the six to eight step problem solving process to a single step. You gain a potent solution plan in the blink of an eye and become more effective in the process.  You can even master a new skill.

Capability as a Specific Competitive Strength 

Are you aware that a capability is a specific competitive strength?  It consists of a mix of people, innovation, technologies, processes, and intellectual capital.  A business leverages a capability to compete better in the marketplace. A capability can become a Critical Success Factor when it realizes high business value and has a lot riding on it. In this case, a Critical Success Factor represents the adoption of the new capability by business users or their sponsors such as senior executives and the heads of LoB and operations areas.  Regardless of the capability, poor adoption critically constrains the organization’s ability to achieve its transformation objectives and realize the capability’s business value.

Realistically, the challenge to realize the business value promised by the new digital strategies requires management to clearly define their expectations of value.  While vendors can deliver a wide range of capabilities, many of these often fail to deliver realistic business value. Clients require something more than capabilities to lead the competition. Our Skills Development Portal enables clients to realize Business Value in three ways:

  1. Delivers a mobile Problem Management capability that enables organizations to immediately define problem statements and solve the problems that often reduce workplace effectiveness.

  2. Delivers a skills development portal that facilitates the rapid adoption of new strategic capabilities from new Information Technology systems and enterprise transformations without disrupting the common day-to-day workplace activities.

  3. Delivers learning solutions that enable clients to realize business value directly by improving capability adoption outcomes.

The Applied Intuitive Solutions™ Approach

 

Our approach to assisting clients with their “Rapid Skills Development” challenge is simple: We deliver each Virtual Learning course, our AIS™, as a Virtual Learning intervention that enables clients to more rapidly acquire new skills and achieve business value while solving specific problems in rapid real-time. Our AIS™ delivers potent skills development 24X7 as real-time consulting and coaching interventions regardless of line of business, location, role, authority or experience level, and usage patterns. As outlined in Table 1.0, our learning content assists clients with leveraging new strategic capabilities by enabling them to more rapidly remove the deficiencies in skills that impede business value. Whether aligning management with end-user learning priorities or assisting managers with more effectively monitoring the performance of teams, we offer AIS™ that facilitate the resolution of specific soft-skills challenges embedded in every new business capability program. 

Table 1.0: AIS™ to Rapidly Build Business Value through the Acceleration of Skills Development

  1. Aligning management and end-user priorities on the application of Virtual-Learning to Skills Development through real-time for problem-solving

  2. Seamlessly introducing new skills for enterprise transformation without disrupting business-as-usual activities or other business programs

  3. Improving the use of new learning tools that provide enhanced skills and learning capabilities

  4. Assisting managers with more effectively monitoring and coaching colleagues and others to ensure successful adoption of new skills and learning capabilities

Capability as a Specific Competitive Strength 

Are you aware that a capability is a specific competitive strength?  It consists of a mix of people, innovation, technologies, processes, and intellectual capital.  A business leverages a capability to compete better in the marketplace. A capability can become a Critical Success Factor when it realizes high business value and has a lot riding on it. In this case, a Critical Success Factor represents the adoption of the new capability by business users or their sponsors such as senior executives and the heads of LoB and operations areas.  Regardless of the capability, poor adoption critically constrains the organization’s ability to achieve its transformation objectives and realize the capability’s business value.

Realistically, the challenge to realize the business value promised by the new digital strategies requires management to clearly define their expectations of value.  While vendors can deliver a wide range of capabilities, many of these often fail to deliver realistic business value. Clients require something more than capabilities to lead the competition. Our Skills Development Portal enables clients to realize Business Value in three ways:

  1. Delivers a mobile Problem Management capability that enables organizations to immediately define problem statements and solve the problems that often reduce workplace effectiveness.

  2. Delivers a skills development portal that facilitates the rapid adoption of new strategic capabilities from new Information Technology systems and enterprise transformations without disrupting the common day-to-day workplace activities.

  3. Delivers learning solutions that enable clients to realize business value directly by improving capability adoption outcomes.

Introducing the Applied Intuitive Solutions™ Platform  

Our Applied Intuitive Solution™ Designed to Accelerate Problem-Solving 

It is the responsibility of every corporate director, executive, manager, and employee to do a better job every day to make the enterprise more successful every day.  Going in every morning and committing oneself to doing better than the previous day requires an extraordinary way of thinking informed by a specific kind of potent knowledge.  The only way anyone is ever going be able to meet such a commitment is by knowing more each day about the stuff that really matters. The only way anyone is going to know more about the stuff that really matters is if somebody shares this knowledge.  Learning it all by oneself has never happened, and never will.  Even if anyone could do this, it would take too long.  In business, time still matters.

                                                                  ― Ray Newkirk

PROBLEM-SOLVING DATA SCIENCE AT YOUR FINGERTIPS

Driven by real-time predictive analytics, our proprietary Rapid Solutions Platform™ (RSP™) delivers previously unavailable evidence-based solutions as insights about how to solve many tens of thousands of complex behavioral, technical, and contextual problems.

Based on a combination of innovative methodology design and more than 50 years of specialized problem-solving experience, the RSP™  is the First-Ever Platform that actually tracks and records every problem-solving interaction.  The Platform masters problem-solving better than any human expert or system alone. This is an example of what can occur whenever a Platform unifies technical innovation, data science, machine intelligence and human understanding. RSP™ provides:

  • Standardized solutions across multiple industries and geographies

  • Problem, complexity, and time-to-solve benchmarks measured across industries, job titles, geographies, and time

  • Problem-solving labor, education, and skills trends

In addition to helping your team rapidly solve a large range of problems , our RSP™ assists with predicting future trends, enabling HR teams to make the decisions required to win the war for skills development.

Making Things the Same While Making Them Different

Enjoy the Power and Simplicity of the SaaS Model via DTSaaS

Best Practices Are Not Always Best

It all started when someone said that people should be able to pay for what they use. On the surface, Software-as-a-Service (SaaS) sounds great. The problem here is that Customer Acquisition Cost can quickly burn through the revenue.  This, of course, pushes profitability further out until the numbers begin to make some sense. Managers respond to this challenge by becoming extremely innovative.  Systems Management Institute employs a Deep Technology SaaS (DTSaaS) business model that eliminates this revenue chasing challenge and leapfrogs the recommended best practices that others follow.  

A few SaaS providers are more equal than others because they are more innovate than others. SaaS can be great model because customers only need an Internet connection.  With SaaS, customers can ignore the expensive challenge of software and hardware installation and maintenance costs.  With SaaS, customers gain a common codebase so that every customer enjoys what a single customer gets.

Occasionally, however, a single customer may want something that everyone else does not want, a customized SaaS environment. In most cases, a customized SaaS environment cannot deliver the benefits of a SaaS environment because it does not use a common codebase. This means that the cost of installation and maintenance is prohibitive.  Systems Management Institute specializes in providing custom SaaS environments.  We have mastered the fine art of customizing the common (CtC).  We are a DTSaaS™ company because we are a CtC company and it costs very little more than the ordinary.

A Few Benefits of the SMI Deep Technology (DT) SaaS Delivery Model

As a true DTSaaS™ solution, our best-of-breed Platform ensures that the client: 

  • Is always on the best case infrastructure 

  • Is always operating without disruptions caused by upgrades, regardless of when and where they may occur 

  • Gains new capabilities on schedule when ordered 

  • Has real-time, mobile access to the full AIS™ environment and metrics 

  • Benefits from global research reporting on AIS™  development across all categories of solutions 

Select Systems Management Institute for a truly innovative and mobile architecture that supports secure and scalable operations. We deliver Performance you can leverage for Accelerated Growth. Everything we do is about solving your problems in rapid real-time. We love what we do because we see what it will do for you and your customers. We really do like making a positive difference in the revenue histories of our customers. Our Platform will reduce your costs and accelerate your business value.   This has got to be worth something.  We are a special company because clients are special.  The world of business technology does not get any better than this. Remember this:

  • Innovation emerges as unforeseen points of brilliance to Unify the Organization

  • Innovation is how the imagination refreshes itself - Ray Newkirk 

  • We have mastered the art of using Innovation to Leverage Applied Intuitive Solutions™ to Accelerate Business Value Realization. This matters in Board Rooms.

It All Started When Organizations Discovered the Competitive Value of Innovation

If you cannot solve problems, you cannot become innovative.  If you cannot solve problems quickly, you cannot leverage innovation. Years ago managers openly talked about their disdain for change. They received a pat on the back. Today, managers talk about their desire for innovation, and they receive a pat on the back.  What has changed?  Technology has changed. Today, technology can make change fun. Technology, and the change it brings, can entertain, educate, empower, and even liberate people in ways not possible just 25 years ago.  

Systems Management Institute gets it because we were at the center of several of the most significant changes in modern business history. We pioneered developments in Phased Development Process Software Development, Business Process Redesign, Virtual Learning, On-Demand Banking, On-Line Order Entry, Expert Support Systems, Automatic Invoice Reconciliation, Military Weapons Systems Management, Cyber Security, On-Line Nuclear Repository Management, Rule-Based Software Development, Artificial Intelligence, On-Line Payment Systems,  Computer Aided Testing Systems, and Applied Intuitive Solutions™.  

Being a historical leader in innovation research, we fully understand the value of solving problem rapidly and correctly.  Opportunities flow from problem-solving. Generally, organizations can only begin to create value for their clients only after they satisfy three conditions: 

  • They must deeply understand the problems faced by the client. 

  • They must explore a range of possible solutions and select one from the collection. 

  • They then properly implement the best solution out of the collection. 

Systems Management Institute’s RSP™ delivers potent evidence-based solution in real-time that ensure quality of result, simple functionality, and potent solutions. As the market for new methods of problem-solving has expanded, we respond by offering a menu of industry “Firsts”, including mobile problem-solving, real-time data analytics, enhanced systems, a simple and intuitive end-user interface with contextual guidance and configurable decision support, and the industry’s “First Ever” automatic process for delivering trans-cultural solutions that work. We are a leading edge R&D company that expands the possible in the world of mobile problem-solving.  We have built a proprietary problem-solving engine capable of delivering solutions covering nearly 270 Focus Areas for about 90 industries. We track client progress using real-time predictive analytics. In addition to our RSP™ platform, we are currently designing an Avatar delivery system that will personalize the problem-solving process for each Platform Resident (end-user).

Good At Problem Solving, Good At Life

A person is judged by the problems he or she solves, —Ray Newkirk 

Applied Intuitive Solutions™ for Everyone, Everywhere, Every Time

It all started when a colleague in Asia experienced the same problem that a colleague in Europe experienced three years earlier. The AIS™ did not come from nothing. It was designed, not created. Now our AIS™ Platform reaches the globe. It has to because  problems often emerge as impersonal situations of inexperience commonly shared by people throughout the world. Human problems are not territorial.  They are equal opportunity messes.  Systems Management Institute is defining the new standard for global problem-solving by delivering rapid solutions throughout the world. Although workplace problems reflect cultural differences, everyone appreciates the right solution at the right time. That's why we optimized our Deep Technology to deliver the right solution at the right time, anywhere. —Raymond L. Newkirk, Founder & CEO 

With people in nearly 100 countries continuously looking for potent  solutions online, we have mastered the complexities of being in different countries at the same time delivering evidence-based solutions in rapid real-time. We employ an evolutionary problem-solving  architecture that responds to the continuously changing requirements of local problems. As a derivative of an evolutionary systems process, our AIS™ continually evolve in response to the fact that all solutions are local.   

Superior Systems and Support

Our Platform easily handles the hard and soft complexities of problem-solving across regions of the world. In this respect, our Platform assists clients in several ways:

  1. Meets many problems that arise during the client’s daily operations.   

  2. Prevents clients from unnecessarily losing time by applying the common problem-solving approaches that waste time. 

  3. Enables clients to enhance program strategy and build value while operating at much lower cost.   

We enjoy a successful history of assisting companies with solving difficult problems as they satisfy program objectives around the world. Coaching, Consulting & Training (CC&T) organizations offer problem-solving support globally. Many do this the old fashioned way. They travel there. However, Systems Management Institute is the “First-Ever AIS™” company that delivers evidence-based problem-solving on mobile devices.  We are the “First-Ever” virtual problem-solving company that employs an authentic localization approach.

Rapid Solutions Mobile Platform™ for Rapid Problem Solving

Dependable problem-solving technologies, multicultural commitment and a problem-solving attitude that is second to none have deepened the trust that clients have for us around the world. Whether you use global or local CC&T partners or self-manage your development programs, we have the experience and technology to help. Our problem-solving platform can assist you with solving many of your most difficult problems in rapid real-time.

Proposed Solution/Innovation

Taking Inventive Problem Solving to the next level, SMI has developed an innovative, Rapid Solutions Platform™ (RSP™) that delivers a universe of Applied Intuitive Solutions™ (AIS™) in Rapid Real-Time to organization, teams, and individuals everywhere 24X7.  (Rapid Real-Time means 30,000 times faster than currently possible under usual practices). Our RSP™ delivers AIS™ that solve technical, behavioral, and contextual problems, simple and complex, dynamic and static in many languages. End-users register as “Platform Residents” to gain access to the problem Focus Areas embedded within specific categories of problem types. The Rapid Solution Platform™ generates every Applied Intuitive Solution™ from a repository of consulting content derived from successful projects in at least six countries. For organizations, the RSP™ delivers solutions to resolve problem in 300 Focus Areas and for 100 industries.  For individuals, the RSP™ delivers AIS™ to resolve a wide range and depth of relationship and soft-skills challenges. We expedite the transition to an RSP™ environment by referencing the SMI Global AIS™ Standard that governs the application of the Applied Intuitive Solution™ approach to Rapid Problem Solving.

Racing to Build Value through New Capabilities

In the race to build business value, strategic capability alone will not do it. Rather, Business Value Realization requires the delivery of the capability and skills-based learning interventions designed to influence the behavior of individuals and teams to adopt the capability more rapidly to improve enterprise effectiveness. The acceleration of BVR requires an organization to use the new capability and then sustain that use through the rapid development of targeted skills.

An organization digs a hole for itself whenever it introduces a new capability that everyone ignores. Consider the record of the many teams who introduced an ITIL Program. The tremendously poor success rate has little to do with the capability of the ITIL program. It is more about the attitude of the people who were mandated use it.  Management forgets about the intervention strategies required to influence behavior. The process of delivering a capability is easy compared to the challenge of influencing the behavior required to sustain the successful use of the capability.

Change is a challenging word and it is an even more challenging mandate when an organization lacks the appropriate skills development capability necessary to influence behavior in the right direction. The convenient formula for remembering this is CD+ISPIB = BVR, or Capability Delivery + Intervention Strategies to Positively Influence Behavior = Business Value Realization. This is a potent success formula. The “ISPIB” element, the strategic intervention element, is the key to the skillful realization of business value. For example, what skills would you use, when would you need them, how would you use them, where would you use them, and how would you form them to realize business value?  You see, ISPIB itself is a management challenge that demands a solution.

Ordinarily on the push side of the formula these questions imply a range of tools, techniques, applications, data, analytics, processes and workflows. On the pull side, the questions imply rewards, metrics, and branding elements.  The management of the formula for BVR becomes a process that synchronizes the “push” and “pull” elements.  We designed our Virtual Learning Portal to improve the outcomes of many initiatives.

Throughout the implementation of an initiative, problems emerge that require solutions related to a number of focus areas including: new capabilities, team experience, technologies, workplace practices, behavioral and contextual metrics, communications, skills acquisition, capability adoption, and leadership. Our Portal delivers a range of AIS™ that enable clients to rapidly develop the skills that resolve many of the problems in each of the problem areas. 

Digital Transformation programs typically fail because of poor capability adoption. Satisfying the expectations pf the new initiative, end-users adopt and sustain the new capability. Whenever managers fail to prepare the involved organizations to accept, absorb, and adopt an expected capability, the initiative will not deliver the expected business value.  A business value exists whenever a company successfully introduces a new capability by plan that delivers a:

  1. Previously identified monetary value.

  2. Time value such as speed of implementation.

  3. Productivity enhancing value.

  4. Effectiveness value such as proof of concept.

  5. Other source of business improvement that opens the door to a competitive opportunity not previously possible.

Lacking rapid skills development, organizations never fully realize the promise of strategic transformation. Systems Management Institute assists clients by delivering Applied Intuitive Solutions™ to more rapidly develop the essential skills of program success.  We have a list of about 100 ways our AIS™ Portal assist clients with building business value. Just ask us, and we will be delighted to share it with you.

Outcomes

The RSP™ delivers AIS™ on Demand to reduce the complexity and expense of problem-solving while increasing the capacity of individuals, teams, and organizations to resolve a wide range of challenges more rapidly and less expensively. The Rapid Solutions Platform™ serves as an Intelligent Assistant that enhances the ability of end-users to attain new insights and master new skills rapidly while significantly reducing the dependence on traditional coaching, consulting, and training. The RSP™ environment:

  1. Significantly reduces the time and expense wasted by employees on problem solving,

  2. Improves organization competitiveness,

  3. Builds personal competence, and

  4. Creates an environment of confidence and cooperation.

The RSP™ further nurtures an atmosphere of “Collective Learning” that facilitates the transition to a unified Continuous Performance Management and Insider Threat Prevention Cyber Security workplace.

Custom RSP™ Platforms

Systems Management Institute has designed a unique methodology that enables clients from any geographical region to request a custom designed RSP™ on short notice. In this way, every client can enjoy a unique array of Focus Areas to replace the client’s customary approach to Consulting, Coaching, and Training. 

Recognizing that EU countries are sensitive to maintaining the confidentiality and security of company and personal information, we have implemented a security program that goes the extra mile in protecting and securing all client information.  As a matter of corporate policy, we collect only the minimum information that is absolutely necessary to deliver the solutions generation and delivery capabilities expected.  We do not store this information on any connected system, nor do we use it for any other purpose.

Systems Management Institute is a Hybrid Software-as-a-Service (SaaS) evidence-based solution provider that never hosts client data on a public cloud. We adhere to  European data protection and privacy laws, including GDPR and the Privacy Shield Framework. Our minimal use policy is a core component of our global information security commitment and strategy.  We are in the problem-solving business, not the confidential information haring business. —Ray Newkirk, Systems Management Institute Founder and CEO

We adhere to the following International Information Privacy Security, Data Transfer and  Protection Agreements:

  • Privacy Shield and GDPR

  • SOC 1 and SOC 2 examinations. Performed by industry-Service Organization Control (SOC) examinations 1 & 2

  • Annual SSAE 18 and ISAE 3402 Audit Processes

  • Standards for Attestation Engagements (SSAE 18) and International Standard on Assurance Engagements (ISAE 3402) audits

  • Federal Information Processing Standard (FIPS) 140- 2 encryption. 

  • Cloudflare, a premier Internet content delivery network that provides web application acceleration to all corners of the earth while ensuring security, reliability, and integrity of data across its global network.

Since security is a concern for everyone, we reduce the need for security by using offline storage strategies. This significantly reduces our vulnerabilities.

AIS™ for Improved Service Management  

It all started when vendors and customers became too successful for each other.

Organizations frequently pay their vendors too much or too little. Payments confusion reveals the deeper issue of contract confusion over the billing amounts, discounts, terms of payments, reimbursements, payment advances, escalation clauses, cancellation fees, group rates, payments schedules, and on and on. Any one of these situations can create an atmosphere of mistrust.  Our approach eliminates these kinds of problems by simplifying every Term and Condition of the agreement and then managing every step of the process defined within the agreement.  Our goal is to provide consistent cost savings and solution results as a foundation for maintaining a continuous business partnership.

Reduce the complexity and enhance the speed of solution delivery with RSP™ delivered solutions

Since today’s workforce is commonly scattered throughout the world, we designed our RSP™ to deliver solutions wherever they are needed.  We deliver solutions from more than 270 Focus Areas to assist clients experiencing a variety of complex problems. The complexity of modern teams scattered in multiple locations demands a resilient Platform that can immediately respond to an emerging problem. From problem definition to problem solution, the AIS™ simplifies solution acquisition, improves service response, reduces cost of opportunity loss and decreases the risk of failure. Our Platform delivers solutions that enable organizations to more effectively execute the actions that further management strategies. Our Applied Intuitive Solutions™ provide a path forward during difficult times by assisting clients with:

  • Improving problem solving processes through the delivery of simple and effective solution specific Action Plans.

  • Preventing Insider Threats while enforcing compliance.

  • Simplifying the RSMP™ implementation requirements and financial details.

  • Enabling rapid decision-making based on rapid real-time evidence-based solutions.

  • Ensuring the delivery of cost effective virtual solutions that protect competitive leverage.

  • Supporting all employees working across the enterprise, globally.

  • Gathering objective solution metrics to track the problem-solving performance of each employee on the Platform.

Features and Benefits

As you expand the introduction of our Platform throughout your enterprise, you can gain solutions that support your project-based initiatives. With its centralized view of the teams within each organization, our RSMP™ delivers its evidence-based solutions and business wisdom to enable teams to manage a large range of business actions in rapid real-time. In this way, our RSMP™ can assist teams as they perform many of the daily workplace activities that frequently generate a number of problems such as:

  • Engaging in Competitive Bidding

  • Negotiating work plans and schedules of activities

  • Engaging in Project Management

  • Managing Time and Expense items

  • Processing Billing and Payments information

  • Preparing reports and presentations 

Solutions at Your Finger Tips

This is the Digital Age

Nuts and Bolts of Being in Business Together

It all started when organizations wanted a full service business solution that delivers benefits up and down the value chain. With the Applied Intuitive Solutions™ (AIS™), organizations gain a comprehensive repository of mobile solutions. Our Deep Technology delivers evidence-based, rapid real-time solutions generated specifically to solve a large range of challenging problems.  Our Platform automates an organization’s end-to-end problem-solving process by delivering behavioral, contextual, and technical solutions specific to each problem situation. By sharply cutting the time of problem-solving, our RSP™ builds true marketplace leverage.

Procurement and Sourcing

Wherever you are, we are there with you. Our AIS™ grants access to an entirely new problem-solving experience. With our mobile Platform, you become consultant, coach, or self-directed learner.  You now have access to a potent, evidence-based, problem-solving environment at your finger-tips whenever you need it. You now become a member of the new competitive problem-solving environment. Consider he following:

  • With AIS™ wide connectivity, you can more rapidly solve problems anywhere. 

  • With our AIS™ many distraction go away. This includes: Vendor sourcing, training procurement, supplier directed solutions, and the need to maintain requisitions based on rules that are predefined by you.

You have a problem, the AIS™ delivers the solution, immediately. We are your consulting universe in a mobile device. Our Rapid Solutions Platform™ introduces the first-ever system that changes how the world solves problems.  Our AIS™ introduces a paradigm changing competitive model that delivers rapid problem-solving,  brief but potent solutions, attractive pricing, and rapid adoption without costing implementation. 

Time and Expense Management

Everyone wants simple Time and Expense Management. We deliver by employing a Hybrid Solutions as a Service (HSaaS) model. No need for time-sheets and expense reports. Pay by the month, annually, or a mixture of both.  We are flexible and reasonable.  We are global and can respond to a wide range of financial options.  

Billing and Payment

As a global company, we like to simplify whatever we can to reduce the complexity of a global client base. We designed our system to adapt to regional and local differences. We can manage global payment requirements, including VAT-compliant documents consistent with requirements . As a HSaaS company, we also employ an automated pay-to-bill model with a range of options.

Take the RSP™ to the Job: AIS™ is the New Road Map to Rapid Problem-Solving 

Management of Applied Intuitive Solutions™

It all started when phones became powerful computers with mobility. One of the greatest achievements of the Digital Age is the Smart Phone. It is modern foundation on which many workplace relationships arise.  Indeed, see what happens when you  tell an employee to leave his or her phone at home. The employee will either experience an emotional overload or simply walk off the job. Average mobile phone users spend about 210 minutes a day on their devices. This is 105 hours or 4.5 days a month This may not seem like much, but it’s 54 days over a year.  This is a lot of one’s life on a mobile phone. Hopefully, something significant comes out of this new form of emotional addiction. —Raymond L. Newkirk, Mobile Observations Inside and Outside the Workplace.

Modern workers expect the convenience of virtual mobility. They like to receive games, movies, music, courses, business apps. and rapid solutions immediately through mobile access. When they lack mobile access, 24x7, to work-related information and data, bad things happen: 

  • Work is completed only at desktops or on laptops. 

  • Time to complete tasks increases. 

  • Field work slows as reports become less accurate and timely. 

  • Employees are often delayed in completing their tasks because they cannot access vital assignment information when they need it.

  • Smart phones and other similar technologies extend the value of  strategic programs that offer access to key business functions anywhere, anytime, and from any mobile platform.

Rapid Problem Management on the Go

Our RSP™ rapidly delivers the solutions and plans that keep the organization on the reliability path forward. 

  • Problem Definition: Our RSP™ enables Platform Residents to quick identify the problem and receive a solution in rapid real-time.

  • Solutions Generation: Our platform delivers a localized view of a Solution Action Plan for individuals or teams to execute immediately.

  • Solution Notifications: Our Platform delivers plans that define the sequence of actions required to solve the problem of note.

Our RSP™ is impressive. However, our system can do much more.  Our objective is to deliver to all Platform Residents ever more powerful advances in mobile problem-solving functionality, including instant access to definitive actions, time-sensitive metrics, and analytics On-Demand.

Rapid Problem Management on the Go

Our RSP™ rapidly delivers the solutions and plans that keep the organization on the reliability path forward.  Consider the following:

  • Problem Definition: Our RSP™ enables Platform Residents to quick identify the problem and receive a solution plan in rapid real-time.

  • Solutions Generation: Our platform delivers a localized view of a Solution Action Plan for individuals or teams to execute immediately.

  • Solution Notifications: Our Platform delivers plans that define the sequence of actions required to solve the problem of note.

Our RSP™ is impressive, but it can do much more.  Our objective is to deliver to all Platform Residents ever more powerful advances in mobile problem-solving functionality, including instant access to definitive actions, time-sensitive metrics, and analytics On-Demand. 

Security is inversely proportional to the depth and range of systems connectivity.

An unconnected system is secure, but systems are systems because they are connected. ― Ray Newkirk

The First Solution and the Last Solution is Cyber Security

It all started when someone said “My Kingdom for a Horse” when he meant my Kingdom for a solution. Every hour, we generate AIS™ for organizations, teams, and individuals in every corner of the world.  We secure each Platform Resident by ensuring that none of these solution generating transactions stores or uses personal, financial, or highly sensitive information.  Why not? many of our AIS™ address Governance, Risk Management, Compliance, Cyber Security, and Insider Threat Prevention.  To say that we take information security seriously is an understatement. One way to incorporate multiple layers of security into our business and technical environments is to ensue that we have less to secure.

We gain so much satisfaction by delivering Applied Intuitive Solutions™ to change how the world solves problems. Hence, it would be foolish to accept anything less than the strongest possible measure for securing our Platform Residents’ data.  The best possible method for securing this information is to ensure that security is unnecessary.  We prefer to keep our Platform Resident's’ information out of harm’s way by keeping it off of any network connected to the Internet. 

Systems Management Institute’s common sense approach to information security ensures the best possible protection of our Platform Residents’ information. From the architectures of our VEIS™ and RSP™ to the architecture of our AIS™, we ensure that our Platform Residents’ information can never be subject to Insider or Outsider Threats. All of our AIS™ will eventually be delivered in text, voice, and video format and support new forms of Discrete Virtual Learning.  

Reporting and Analytics

The RSP™ Reporting and Analytics capabilities are robust. When properly used, they can assist an organization with building world class teams. Our Platform delivers in-depth Analytics and Reporting about the history of solution generation per solution, per person, per system, per location and time-of-day. Our system delivers complete visibility into the problems addressed, how often, and by whom. We can deliver reports that assist clients with uncovering knowledge, skills and experience deficiencies.  Clients can also use our analytics to define more relevant Key Indicators of Success to achieve more effective outcomes. Beyond this, our Analytics can assist clients with discovering the trends in problem management.  They can use this information to enhance decision-making and prevent future problems. Our Reporting & Analytics capabilities can assist organizations with:

  • Improving problem identification and solution

  • Assessing workplace competence

  • Preventing Insider Threats

  • Accelerating employee skills development

  • Reduce costs and waste

  • Increase sustainability and Resilience

  • Mitigate problems with Continuous Performance Management

  • Build team cohesion and commit to Excellence

  • Accommodate the growing demands for external employees

  • Build competitive leverage

GENERATE POTENT SOLUTIONS FASTER, AT LOWER COST

  • Attract professionals with higher pay rates and lower bill rates 

  • Lower the cost of CC&T by more than 65 percent 

  • Solve problems 30,000 times quicker than with traditional approaches 

  • Expand personal and team access to potent, evidence-based solutions that work 

For people residing in our network, we link multiple focus areas with our proprietary methods to generate solutions that best solve specific problems rapidly. We also propagate possible problem scenarios so you can be sure that we have vetted and validated the solutions you receive.  Our RSP™ is simple to use. With Self-Directed Problem-Solving, employees can solve complex problems without incurring the risks of online marketplaces or bearing the cost of traditional Consulting Coaching & Testing. 

—Raymond L. Newkirk, Ph.D., CEO

AIS™ Solutions Anywhere and Anytime  through AIS™ Self-Management

IT ALL STARTED WHEN MANAGERS BEGAN TO SEE THAT THE USUAL CONSULTING, COACHING, AND TRAINING CONTENT HAD NO CLOTHES

An escalating number of executives are looking to form direct relationships with on-line solution vendors.  They wish to reduce the time required to resolve open issues by closing the gap between problems and solutions. They also want rapid solutions that better conform the skills of employees to the requirements of  enterprise initiatives .

—Raymond L. Newkirk, Psy.D., Ph.D. CEO Systems Management Institute

 

Search for and Engage Vendors with Problem-Solving Platforms

Intelligent companies remember history and easily separate the wheat from the chaff. They look at the future through different optics. Less intelligent company continue to repave the cow path after the cows have left the pasture. These companies spend considerable time, and therefore money, asking all the wrong questions and solving all the wrong problems. More than half the battle to success is recognizing the right problems.  Leading organizations unify proven problem-solving approaches with new potent processes involving mobile delivery and evidence-based solutions to select and execute the right solutions, at the right time, at the right price.

Self-Directed Problem-Solving (SDPS) is the process of attaining mobile solutions for rapid application without using traditional Consulting, Coaching or Training assistance.  Rather, employees gain direct access to Applied Intuitive Solutions™ using an organization’s Rapid Solutions Platform™ (RSP™) connected to internal and external knowledge repositories. Using Systems Management Institute’s evidential approach, we continuously generate and validate potent solutions that successfully resolve similar problems in different cultures.  We have built a repository of 2,000 terabytes of generative content that delivers behavioral, contextual, and technical solutions, static and dynamic, to rapidly solve problems throughout the world.

Our AIS™ Can Do It. It Can Solve Your Problems Now

Our RSP™ can deliver solutions to contractors, employees, consultants, and even job applicants and others available within an internal talent pool. We provide the best problem-solving experience giving you the ability to self-source solutions. As a result, you can: 

  • Acquire evidence-based solutions for about 55 percent less than vendor-sourced consulting 

  • Employ the RSP™ to meet all your Governance, Risk Management, and Compliance requirements 

  • Reduce your time to productivity by closing the problem-solution gap building headcounts or managing more platforms 

  • Deliver evidence-based solutions to increase productivity 

  • Generate all rapid solutions from RSP™ platform using mobile device and learn to build your self-sourcing capability.

Rapid Solutions Platform™

-Changing How the World Solves Problems- 

Ii all started when the consultant failed to deliver critical solutions on time. While our RSP™ can track and report on the solution producing activity of every end-user at every site around the globe, most organizations cannot gather such problem specific intelligence. In the Age of Cyber Terror, this insufficiency can expose an organization to excessive expenditures, compliance risk, and Insider Threats. Our Platform delivers the convenience of seamlessly tracking an employee’s problem solving performance for a range of categories defined by the employee and his or her team. Our Platform further enables employees to reduce risks to their teams and add value to their organizations by eliminating the problem-solution gap that decreases the effectiveness of solution action plans. 

Sadly, since employees often resist the changes designed to ensure the integrity of their organizations, many companies cannot gain the full benefits offered by Continuous Performance Management (CPM) and Insider Threat Prevention (ITP).  

The power of our RSP™ is unparalleled. It enables organizations to eliminate the resistances of employees, regardless of labor type, location, or circumstance. Moreover, the Platform enables organizations to achieve the envisioned benefits of CPM and ITP more rapidly by unifying the problem-solving capabilities of the RSP™ with the introduction of CPM and ITP.  Now innovative organizations can use the RSP™ to gather the problem tracking and reporting visibility they require to remain on the reliability path forward.

Rapid Solutions Platform™

Changing How the World Solves Problems

RSP™ Solution Tracking

Features and Benefits

AIS™ Solution Generation and tracking is a more effective and less expensive alternative to Consulting, Coaching, &Training. It enables Insider Threat Prevention compliance and headcount visibility for all accesses. Important benefits of our Platform include:

  • Problem Specific Employee Coaching that aligns solutions delivery with Training and Development

  • Employee Retention that results from employee acceptance of the AIS™ environment as an attractive benefit.

  • Governance, Risk Management, Compliance that results from the due diligence provided by Platform Residents, managers, and approved contractors through tracking, tenure granted access, team-wide enforcement, credentialing, and Insider Threat Prevention.

  • Certification Facilitation that occurs as managers certify access of active employees and contractors and grants re-certification of access through employee and contractor requests.  

  • AIS™ Access Management that occurs as Client Relationship Managers define Client Access Terms and Conditions for approved employees and contractors and initiates a “click-through agreement” presented at first login.  As the client’s workforce becomes more extended, or the business objectives change, Access Management and Tracking can enable the client to discover attempted violations earlier in the access execution cycle.

Probity: Client & Partner Networking

We design the RSP™ with Probity at the forefront in whatever we do. As we mentioned elsewhere on this site, CPM is an expansive term that refers to the people and their work products. When we talk about performance, we mean the capacities and capabilities of the people that do the work and the quality of the work that they produce.

It All Started When We Wanted To Do More for Clients

Historically, the quest to build productive and successful business partnerships has been challenging.  Start-ups and emerging companies rapidly become overwhelmed by the up-hill battle to forge productive partnerships.  Since these kinds of adventures often begin as meaningful connections, people have to know something about the “ins and outs” of nurturing meaningful connections.

Business partnerships “ain’t for sissies'“.

While some people refer to meaningful connections as the means of connecting such as letters, phone calls, emails, texts, web page contacts, information exchanges, and social media posts, I prefer to get right to the point. Meaningful connections really are all about the instances of human interaction that led to meaningful outcomes, regardless of the medium. The best meaningful connections occur when human beings actually do something together that produces a meaningful outcome.  Now this is what meaningful connections are all about, regardless of the tools and technologies used to link the people who have experienced the shared experience that energized the connection. 

On the surface, the task to form meaningful connections appears as quite basic. In business, sellers make meaningful connections when they find buyers for their products and buyers make meaningful connections when they find sellers of  the products or services they desire.   Things become more complicated when people look for other people to work with as partners in a joint relationship through which two partners jointly deliver shared services to the same customer.

Meaningful connections are particularly important to Systems Management Institute because we view clients both as buyers and as suppliers. Since our clients become AIS™ Platform Residents, our HSaaS Platform changes the historical business model. In this way, Platform Residents become co-developers of our strategic mission to change how the world solves problems.  Our Platform connects multiple teams with shared problems to generate solutions using a stress-free business problem-solving platform. 

For Clients:

  • The client management team gains a single location to manage solution requests for business goals.

  • Platform Residents easily research solutions of interest, tag favorites, and create saved lists of special solutions.

  • The Client Review Process assists clients with deepening knowledge about problem-solving and end-user experience  

For Systems Management Institute:

  • Stands out with the right combination of solutions in the right place at the right time when decision makers need our services.

  • Clients can open an account for free and then select from different pricing models to build their presence.

  • Send solutions to colleagues to start building project relationships.

  • Use demand data to identify the most pertinent solutions by project.

Rapid Solutions Platform™

Changing How the World Solves Problems

RSP™ Solution Tracking

We designed the RSP™ to facilitate solutions tracking to enable organizations to:

  • Track employees  that never use the Platform. 

  • Identify all onsite and offsite employees, and their problem categories, with access to your RSP™, AIS™ and solutions. 

  • Ensure compliance with organization policies by documenting problem statement and solution generation processes for every problem category. 

  • Expose and mitigate access and use risks related to previously unauthorized end-users.

  • Establish a consistent process for identifying and tracking behavior of all contractors using Platform. 

  • Validate contractors regularly to ensure they are not maintaining RSP™ access longer than authorized. 

  • Define the relationship between contractors, their problem statements, generated solutions, and access rights. 

Cost Management

Our RSP™ enables organizations to support cost and time tracking for each employee.  Our Platform employs simplified processes and preset dashboards that facilitate the collection of metrics for: Frequency, Duration, and Categories of Accesses, including planned and unplanned queries. 

Resource Management

Our Platform captures information in a centralized repository for all clients who enjoy access to our physical and intellectual assets. Our Platform defines business rules that control the flow of end-users through access, query creation, and solution attainment. This functionality includes the capture of headcount and solution generation. 

Announcing Vision 21®

While efficiency is about machines, effectiveness is about people. Effective Business Relationships™ (EBR) is an important SMI initiative conceived to improve Information Technology Project Management and enhance the quality of Information Systems implementation.  But EBR™ alone is insufficient to assist project teams in navigating the difficult and volatile times of a hypercompetitive era.

Doing the right thing is paramount to doing things right.

Effectiveness is paramount to efficiency.

Systems Management Institute (SMI) is concerned about competition and what it means to virtual I/T project teams. If it is true that “the rule today is that there are no rules,” how best can Project Managers lead their virtual development teams to attain competitive leverage?

To advance the vision of EBR in today’s hypercompetitive world, SMI announces Vision 21®, the product to master Virtual Project Management.  While the focus of many virtual development teams is efficiency, EBR via Vision 21® concentrates of effectiveness.  In a hypercompetitive world, where I/T development is often rapid, I/T Project Managers don’t want to do the wrong things right.  SMI designed Vision 21® to minimize the risks in Virtual Software Development (VSD™) by enabling Project Managers to do the right things right. Vision 21® is a powerful interactive solutions tool that empowers all levels of an organization.

For executives, Vision 21® provides Applied Intuitive SolutionsApplied Intuitive Solutions™ that integrate existing and new Information Technologies with the culture of each organization at each level of your company.  Our Vision 21®:

  • Illuminate what you must do to gain the full potential of Virtual Software Development , step by step

  • Enable executives to effectively manage the cultural transition demanded by the forces of hypercompetition

Vision 21® is your tool to establishing Effective Business Relationships™ within your organization.  Vision 21® enables you to better gauge the bottom line immediately, well before you commit resources to virtual project.

For Information Systems Managers, Vision 21® identifies the cultural prerequisites for succeeding in virtual software development including technical, behavioural, and contextual dependencies. Vision 21®provides an integrated Virtual Software Development methodology that is available On-Demand, problem by problem, starting with the Information Technology Virtual Project Management environment as the foundation.

For end-users, Vision 21® provides a process for participating with technical teams while redesigning processes or workflows. Vision 21® is the linking pin that integrates the business requirements of end-users with the enabling capabilities of Information Technology. Additionally, Vision 21®bridges end-users with enterprise executives and technologists to migrate organization culture.

For everyone, Vision 21®integrates project plans, Information Technologies, organization models, and action programs with behavioural, technical, and contextual SOD to facilitate the cultural migration in the adoption of new systems.  Vision 21® facilitates the transfer lost solutions from one generation to another.

Vision 21® enables you to effectively migrate from one Information Technology culture to another in a world marked by the challenges of hypercompetition. Vision 21® is the result of 40+ years of development.

  • With Vision 21®, you have a global consulting company in your PC.

  • With Vision 21®, you will reduce your consulting and training budget substantially.

While many trends and products have their day and then rapidly disappear, Vision 21® is here to stay. We provide updates to Vision 21® daily to ensure that your Information Systems projects genuinely meet the expectations of end-users in supporting the strategic vision of executive management.

Vision 21®

Vision 21® The Information Technology & High Performance Strategic Action Tool

Internet Assisted Strategic Management Applied Intuitive SolutionsEnvironment

  • Software Development Life Cycle AIS

  • Business Processes &  Workflow AIS

  • Change Management & Control AIS

  • Electronic Commerce Security AIS

  • Virtual Commerce Models AIS

  • Configuration Management AIS

  • Quality Assurance & Control – ISO AIS

  • Project Management & Planning AIS

  • Business Continuity & Disaster Recovery AIS™ 

Vision 21® is a comprehensive development and diagnostic system that is 3i™ Certified - integrated, interactive, and immediate.   

  • Vision 21® provides the methodology required to sustain competitive leverage in today’s hypercompetitive world. 

  • Vision 21® is the result of 40 years of continuous development and research by some of the world’s top professionals at SMI Corporation.   

  • Vision 21® is updated quarterly to ensure that the Virtual Expert Intelligence System (VEISTM) remains at the forefront of successful business practice.  

  • Vision 21® is designed for all businesses, from established international corporations to small enterprises with a handful of employees.  

  • Vision 21® supports all business components, from competitive strategy to implementation details.

Imagine this: 

  • You’ve just spent half a million dollars or more and wasted at least six months listening to a team of highly paid consultants tell you that you need to maintain competitive advantage….without telling you how to configure the solutions, implement the technologies, or change the enhance your business processes. 

  • You have a wonderful strategy but without a battle plan, no way to get from start to finish! Making matters worse, you don’t even know if you can meet the requirements or manage the costs. Why realize failure discovering too late that you do not have the skills, expert resources, and technologies needed to improve your organization’s situation?

Picture this:

  • Today, right now at this moment, what if you could determine the: who, what, where, when, why, and how at a fraction of the normal cost and time?

Envision this:

  • Today, Vision 21® provides models, examples, solutions, and courses of high performance practices that enable managers to profitably optimize the productivity of their organizations. 

  • Vision 21®leads managers step-by-step to better results by providing brief but potent, problem solving action plans, audits, implementation processes, and performance guidance. 

  • With Vision 21®, you have an entire consulting company in your laptop.

  • With Vision 21®, you reduce your consulting and training budgets substantially.

  • With Vision 21®, you gain desired results rapidly. 

Access Your Solutions On-Demand Via:

  • On-Line,

  • Mobile

  • Tablet, or

  • On a Laptop

Select Your Solutions On-Demand to Resolve a Range of Challenges:

  • Contextual

  • Simple

  • Complex

  • Dynamic

  • Static

  • Hard-Skill, or

  • Soft-Skills 

Vision 21®benefits everyone: 

For Executives:

Defines business strategies for the 21st century 

For Information Technology Managers:

  • Facilitates program and project management

  • Assists in the development of project teams

  • Identifies project dependencies 

For End-Users:

  • Bridges business strategies with technology plans.

  • Integrates technology plans with implementation.

INFRASTRUCTURE

Our infrastructure employs both cloud and private-cloud servers, network, and storage solutions.  We employ extreme security across all capabilities. We also employ site acceleration services that can push dedicated servers to each client to increase performance by prioritizing traffic. This dramatically improves user experience, and further protects our systems and data from attack.

ARCHITECTURE

As an innovative company, we develop the best practices that others follow.  We deliver high volume, high availability, highly secure  systems. Manage your problem-solving and skills development activities freely through VEIS™ technology that is scalable using a secure HSaaS delivery model and microservices architecture, with embedded  analytics, localized, multi-language capabilities, and potent mobility. 

DEDICATED SECURITY TEAM

Although we are not a Cyber Security company, we are keenly interested in improving Insider Threat Prevention (ITP). We are a leading ITP research organization that stays informed about continuously evolving industry trends. Our course repository offers more than 1,200 brief but potent courses covering every aspect of  Insider Threat Prevention. We offer four levels of Professional ITP Certification.

We strictly monitor identity to ensure that the right people have access to the right solutions at the right time and in the right way. Our data analytics staff  runs continuous audits to ensure that clients gain access to the Focus Areas they select.  Platform Residents (end-users) can be sure that they enjoy access to recognized architectures that support secure access.

THIS SOLUTION APPEARS INTUITIVELY SOUND

  • Applied Intuitive Solutions™ are Intuitive and Correct

  • AIS™ Analytics and Data Science Tell the Story

    IT ALL STARTED WHEN OUR AIS™ BECAME THE FRAMEWORK FOR AN EVIDENCE-BASED LEARNING ENVIRONMENT…

Our Rapid Solutions Platform™ assists clients with rapidly solving some of their most perplexing problems.  Simultaneously, the Platform collects performance data about problem management that employees can use to derive actionable insight about their skills deficiencies. Moreover, HR executives can use this insight to inform decisions about skills attainment.

Our Platform embeds powerful analytics into the problem-solving process at critical solution points. These analytics deliver comprehensive visibility about the an individual’s and team’s problem-solving performance.  Armed with this information, HR executives can identify potential cost savings and quality improvement opportunities.

Your program-solving data tells an important story and our Platform Analytics enables you to tell it quite well.

ACCESS TO AN IMPRESSIVE REPOSITORY OF CONTINUALLY GROWING PROBLEM-SOLVING DATA

With our analytics, you can guide your programs based on facts, not wishful thinking. Our Platform enables you to capture, analyze, interpret, and understand your metrics to make insightful Continuous Performance Management decisions. You can use your metrics to track problem-solving performance.  You can also benchmark your team’s performance metrics against current and historical rates for: 

  • Problem-type and complexity

  • Problem occurrence and time of occurrence

  • Problem location and trends

  • System type and business process

  • Employee job classification.  

    Our Platform data enables organizations to make better tactical decisions as it identifies problem-solving improvements.  This further enables organizations to better manage risk and accelerate Business Value Realization by more rapidly seizing strategic opportunities.

ADVANCED ANALYTIC TOOLS FOR BETTER DECISION-MAKING

In today’s market, firms must have the flexibility to adjust their Consulting, Coaching and Training (CC&T) costs in response to changing business technologies. Our Platform enables organizations to employ emerging Deep Technologies to transform their CC&T experience.  Our AIS™ delivers the CC&T organizations need by closing the problem-solutions gap.  In this way, problem-solving becomes the new approach to CC&T .  Transitioning from content specific CC&T to solution specific CC&T, our Platform delivers:

  • Role-based problem-solving

  • Industry standard metrics

  • Contextual analytics embedded in the end-user problem-solving process

  • Key Performance Indicators

PROBLEM-SOLVING DATA SCIENCE AT YOUR FINGERTIPS

Driven by real-time predictive analytics, our proprietary Rapid Solutions Platform™ (RSP™) delivers previously unavailable evidence-based solutions as insights about how to solve many tens of thousands of complex behavioral, technical, and contextual problems.

Based on a combination of innovative methodology design and more than 50 years of specialized problem-solving experience, the RSP™  is the First-Ever Platform that actually tracks and records every problem-solving interaction.  The Platform masters problem-solving better than any human expert or system alone. This is an example of what can occur whenever a Platform unifies technical innovation, data science, machine intelligence and human understanding.

RSP™ Delivers:

  • Standardized solutions across multiple industries and geographies

  • Problem, complexity, and time-to-solve benchmarks measured across industries, job titles, geographies, and time

  • Problem-solving labor, education, and skills trends

In addition to helping your team rapidly solve a large range of problems, our RSP™  assists with:

  • Predicting future trends

  • Enabling HR teams to make the decisions required to win the war for skills development.





It won’t be long now. Problem Solving at light speed at the tip of your fingers, everywhere, even Out There.

—Ray Newkirk