Everything we have learned carries two general outcomes: The first general outcome is the outcome we anticipated. The second general outcome is the outcome we never anticipated. No matter how many good anticipated outcomes we realize, it takes only one single unanticipated outcome to make all the other anticipated outcomes not worth the price extracted. One failure can cancel 50 successes. Know what you are knowing. —RLN

The workplace is unique: No matter how much you may dislike a workmate, you must work with that person always more often than you would like. It will cost you if you don’t. Even poorly matched couples who live together don’t have to do that. It will cost you if you do. —RLN