Have you ever worked with those kinds of people that solve problems by telling you not to bother them with the details they can figure it out themselves? Then they go with the uneducated opinions and deliver a yet bigger problems. Let them be your guide: Don’t do what they do. Collect the evidence and minimize the uninformed opinions. Do not be pushed around by hubris. Lead with you educated intellects.

—RLN

Potent problem-solving requires discipline, focus, flexibility, intelligence, and emotional GRIT. Some problem can be barn busters. They require a special kind of expanded insight based on collective experience. Some problems are too big for any single human being. Teamwork matters. —RLB