Systems Management Institute

Current Directory of AIS™

Applied Intuitive Solutions™ 

2 Terabytes of Professional Content

77+ Industries Served

11+ Dimensions of AIS™

 90+ Categories of AIS™

24,000+ AIS™

New AIS™ added daily

Technical, Behavioral, Contextual AIS™

Static & Dynamic AIS™

Simple & Complex AIS™ 

Raymond L. Newkirk, Psy.D., Ph.D., Ph.D., Chief Executive Officer

rnewkirk@smilc.info

www.smirsp.com

Assessment AIS™

1.      Business Partner Assessment

2.      Client Assessment

3.      Customer Assessment

4.      Manager Assessment

5.      Team Assessment

6.      Leadership Assessment

7.      ꝶ for the Board 

Coaching AIS™ 

1.      Coaching Behavioral Competencies

2.      Coaching Technical Competencies

3.      Coaching Contextual Competencies

4.      Critical Success Factors of Coaching

5.      Client Coaching Skills Development

6.      Client's Personal Space

Consulting AIS™ 

1.      Developing a Shared Understanding

2.      Delivering Results

3.      Exceeding Expectations

4.      Enhanced Consulting Skills

5.      Consulting Core Competencies

6.      Understanding Your Client

7.      Nurturing a Team Spirit 

Cultural Migration AIS™ 

1.      Information Technology Cultural Migration

2.      AIS™ for the Information Technology Environment

3.      E-Commerce Program Leadership

4.      Cultural Migration in Organizations

5.      Cultural Migration for Business Transition

6.      Cultural Migration in Management Succession 

Customer Care AIS™ 

1.      Customer Focused AIS™

2.      Customer Care Problem Solving

3.      Managing the Speed of Customer Care.

4.      Maintaining Accuracy in Customer Care

5.      Mastering Patience in Customer Care

6.      Mastering Accountability in Customer Care

7.      Ensuring Quality in Customer Care

8.      Delivering Transparency in Customer Care.

9.      Keeping the Customer in the Center of Customer Care.

10.  Developing a Customer Care Organization

11.  Delivering Customer Experience

12.  Collecting Customer Data

13.  Designing the Customer Care Process

14.  Simplifying the Customer Journey

15.  Balancing the Customer Experience

16.  Guiding Customer Expectations 

Effectiveness AIS™

1.      Coaching Effectiveness

2.      Effectiveness Models

3.      Effectiveness Development

4.      Emotional Effectiveness

5.      Leadership Effectiveness

6.      Interpersonal Effectiveness

7.      Soft-Skills Effectiveness

8.      Workplace Effectiveness

9.      Client Effectiveness

10.  Behavioral Competence for Consulting Effectiveness

11.  Management Effectiveness

12.  Technical Competence for Consulting Effectiveness

13.  Contextual Competence for Consulting Effectiveness 

Health Care AIS™ 

1.      Nursing Soft-Skills for Patient Care

2.      Improving Hospital Performance

3.      Mastering Healthcare Customer Service

4.      Forming Business Partnerships for Improved Healthcare Delivery

5.      Designing Healthcare Environments for Improved Results

6.      Master the Social Dynamics of Critical Care

7.      Improving Project Management in Healthcare

8.      ꝶ for Boards and Administrators in Healthcare 

Management AIS™ 

1.      Management Practice

2.      Communication

3.      Human Systems Management

4.      Team Focused Solutions

5.      Business Justification

6.      Managing Negative Situations

7.      Business Transition Planning 

Productivity AIS™ 

1.      Mali Synergistic Model

2.      Organization Performance Models

3.      Interpersonal Skills

4.      Business Process Management Models

5.      Productivity Models for Business Process Management

6.      Building High-Performance Organizations 

Project Management AIS™

1.      Project Management Insight

2.      Behavioral Competencies of Project Management

3.      Contextual Competencies of Project Management

4.      Technical Competencies of Project Management

5.      Program Management Soft-Skills

6.      Project Management Soft-Skills 

Self-Development AIS™ 

1.      Building Assertiveness and Self-Image

2.      Self-Development Coaching Skills

3.      Gaining Trust and Confidence

4.      Self-Development Soft-Skills

5.      Self-Discovery

6.      AIS™ for Mastering Your Career

7.      Personal Coaching and Consulting Soft-Skills

8.      Vital Soft-Skills for Personal Success

9.      Managing Social Intelligence

10.  Achieving Exceptional Performance

Industry Directory

• Airlines

• Auditing

• Banking

• Coaching

• Commercial Real Estate

• Computers

• Construction

• Consulting

• Defense

• Education

• Electronic-Commerce

• Electronics

• Entertainment

• Foods

• Financial Services

• Government

• Healthcare

• Home Building

• Hospital Administration

• Hospitality

• Human Capital Development

• Information Technology

• Leadership Development

• Logistics

• Manufacturing

• Non-Profit

• Nursing

• Publishing

• Research & Development

• Residential Real Estate

• Retail

• Roofing

• Technology

• Transportation

• Seminars

• Software Development

• Sports & Fitness

• Travel

• Training

• Weather Service