People develop solutions through insight, accident, trial & error, study, use cases, and ad infinitum. Solutions development takes time and breaks the budget. People develop solutions but create an entirely new class of problems in the process. This is not “good enough”. —Ray Newkirk
Applied Intuitive Solutions™
Systems Management Institute
Simplifying the Life of Clients through intelligent Applied Intuitive Solutions™
We are the System Management Institute, an AIS™ Environment. We deliver evidence-based, intelligent solutions in real-time derived from more than 50 years of successful consulting experience in every corner of the globe. If you feel at all uneasy about the competitive strength of your Knowledge Capital, the Knowledge Demographic Gap, the KDG, may be the reason. We reduce the unpleasant discomfort of costly workplace obstacles by eliminating the pain and unnecessary expense associated with the process of recovering lost knowledge. Our AIS™ build workplace effectiveness up and down the enterprise. Please call us to learn what we can do for you. Our AIS™ deliver rapid solutions to more than 80 categories of obstacles in 75 industries. Remove today’s obstacles today using the power of the Internet 24X7 as your personal problem-solving assistant. We deliver brief but potent solution plans that work so that you do not have to work as hard. Master the Power of AIS™ today and realize the advantage of simplicity. We place the power of real intelligence in your hands so that you can overcome your obstacles today. Just click a button and receive your solution, in rapid real-time. Simplicity is liberating. It is leverage in a highly complex world.
List of Acronyms
HAS: Human Activity Systems – Systems consisting of human being as components.
IAAL™: Internet Assistant Action Learning™ - The process of Knowledge Acquisition in which the Internet provides assistance to a Platform Resident by delivering actions that rapidly resolve problems.
AIS™: Refers to virtual solutions mediated by selection intelligence that are: (1) derived from practice, and (2) delivered through the Internet or a hybrid cloud.
NCCCP™: Refers to the National Certification Council for Coaching Professionals™
RSP™: Refers to the virtual Platform on which end-users reside as clients to obtain and apply brief but potent Applied Intuitive Solutions™ to dynamic or static problems.
PDI™: Personalized Digital Identity – Refers to the protected environment within the AIS™ in which Platform Residents manage their profiles, activities, and information security
PFR™: Platform Residents – Refers to individuals who rent personal space and services from the RSP™, including AIS™ content and social community services.
UlThule™: Ultima Thule – Refers to human performance beyond Peak Performance in which ‘failure is not an option”.
VEIS™: Virtual Expert Intelligence System – Refers to the AIS™ Repository in which solutions, consulting deliverables, learning content, and knowledge models reside for delivery to PFRs.
Glossary
Action Based Solution Language™ (ABSL™): Refers to the format of every AIS™ in which every problem and solution is presented in action format. Every query and every response is presented as action commands.
Applied Intuitive Solution™ (AIS™): Refers to a problem bound to its solution delivered through the Internet as an On-Demand Assistant where each solution forms an action plan derived from previous application in a range of settings and industries.
AIS™ Platform: Refers to the digital environment through which an end-user as a Resident gains access to the Super Intelligent Virtual System™ to bind a specific solution to solve a specific problem in real-time and On-Demand to collapse the gap between problem and solution.
Appreciative Systems: Refers to Human Activity Systems that are ordered by ethical concerns that promote the value of human life at the organization and individual levels.
Bases of Effectiveness: Refers to the core skills that define effective human behavior as competence behavior.
Cognitive Platform: Delivers the knowledge, facts, wisdom validated through experience to bind problems to effective solutions On-Demand..
Cognitive Principle: Refers to the principle that successful outcomes require the knowledge, facts, and wisdom validated through experience.
Common Problem Solving Language for Organizations: Refers to the design feature of the AIS™ that enables organizations to employ each AIS™ as the standard enterprise-wide solution for every occurrence of a given problem.
Design Inquiry: Refers to the methodology that designers employ the design methodologies appropriate to a specific problem. Refers to the meta-methodology used to design the methodology.
Effectiveness: Refers to the acquired skill to engage right action correctly.
Evolutionary Guidance System: Refers to the capacity of a Human Activity System to guide its evolutionary unfolding by self-participation.
Mindfulness: Refers to a type of awareness that is characterized by a deep awareness of the current moment and everything that exists within this moment. It is a highly concentrated connection to the field of thought, emotions, and experience without the attribution of subjective value. Mindfulness is unhindered awareness of the current field of experience and all this is in this field.
Natural Language Problem Solving for Human Action: Refers to the format and syntax of the language employed within the AIS™ environment in which a natural language such as English conveys the meaning of the solutions to the Platform Resident. In the AIS™ environment,
Natural Language Problem Solving for Human Action exists whenever a problem statement and a bound problem solution is expressed in a commonly used language without technical translation into electronic form. In this perspective, a natural language is other than an electronic or mathematical formulation.
Problem-Solution Binding: Refers to the process of entering a problem statement in the SIVS™ search engine and executing a search to assess a solution that will bind the solution to the problem to form a problem-solution set in real-time.
Problem-Solution Gap: Refers to the gap existing between the identification of a problem to the resolution of the problem or from the time a problem emerges to the time the problem is solved. The AIS™ exists to reduce the problem-solution gap.
Regulatory Fit: Refers to the positive condition that occurs when people use goals pursuit means that fit their regulatory orientation.
Social Cognition: In the AIS™ environment, refers to the cognitive methods and techniques used by people to process social information such as seeing expanding fields of patterns (holism) or reduced fields of data (reductionism) concerning social interaction.
Platform Resident: Refers to a Registered End-User who resides on the Platform to enjoy access to a custom SIVS™ environment.
Super Intelligent Virtual System SIVS™: Refers to the solution repository and the problem and solution binding capabilities.
Syntax of the Applied Intuitive Solution™: Refers to the rules and specifications of AIS™ behavior and defines the processes of operations for the components of the AIS™.
Systems Thinking: Refers to an approach to disciplined inquiry that describes subjects as systems as describing workplace relationships as Human Activity Systems in which inputs from an environment become transformed into outputs mediated by feedback and adjustment processes. Living systems transform matter, energy, and information.
Taxonomy of ABSL™: Refers to the structure of the Action Based Solution Language™ consisting of the AIS™ Platform, Problem to be solved, Platform Residents solutions, information and processing resources, specialized libraries, mobile devices, and knowledge bases, optimized procedures and processes.
Taxonomy of the Applied Intuitive Solution™: Refers to the structure of the AIS™ field in which the solution action plans resolve problem at five levels of interest from the C-Level to the operational task level.
Taxonomy of the Super Intelligent Virtual System™ (SIVS™): Refers to the structure of the SIVS™ space in which the Platform Resident uses the Natural Programming Language to access the SIVS™ and bind problems to solutions. The structure consists of Categories, Focus Areas, and AIS.™
Applied Intuitive Solutions™ Skills Development and Virtual Learning
Today, E-learning is used in organizations or every size and shape. E-Learning is commonplace in high-schools, colleges, universities, research centers, and governments. All of them are pretty much the same, and have been since their introduction. We should know because in Silicon Valley, we built the first ever for-profit, E-Learning company in the country. We differed from every other company in that we saw no real need for the expensive LMS that organizations were running to adopt and pay large sum to license. Our model was simple. If you had Internet Access, you could access us. Wherever you are, we were there with you. We were your consultant in a PC or a laptop. Whatever you learned today, you could use today. This was a long time ago. The world went the other way.
Do you know that E-Learning systems are probably the least popular systems in organizations today? Surprising right? What do you really get for all that money? You pay for the system, and then you need to pay for the content. Ouch. We did a lot or research and learned that people really want real-time solutions to a vast number of problems. Online content is not really good in this. A Goggle search does not generally provide this kind of focused content. This kind of learning content requires a set of standards that are difficult to meet. It took us many decades to do this because the content has to have global usefulness.
Every one of our courses is designed to solve a specific problem by answering a “How to” kind of query. You ask a question such as: “How Can I build the confidence of my team?” This is difficult, but can be done. Our system then delivers a course that teaches you exactly how to do this using evidence based practice, not theoretical debate. You receive an actual brief but potent course that teaches you how to resolve this and millions of challenges rapidly. You master a new skill and solve a problem simultaneously. You become a master at “changing how the world solves problems” by changing “how you rapidly build new skills”. You and the world become connected in more potent way. Changing the world and changing oneself all for one price. Amazing! It has taken many, many years to develop this technology and derive the many thousands of courses. We have solutions for 270 Focus Areas, 88 industries, and for individuals, teams, entire enterprises, and government organizations. The only downside to our environment is that our AIS™ Portal delivers a new kind of learning the sharply reduces the need for consultants and coaches. Unfortunately, you will find yourself spending less money on them. On the bright side, our system is completely mobile. You can access it 24X7 from anywhere you have Internet service. We are your mobile expert via PC, Lap Top, or whatever. We will soon be multi-media, and multi-language. Genius is only a click away.
About Rapid Solutions Platform™ (RSP™)
Introduction
With the Rapid Solutions Platform™ (RSP™), SMI Corporation delivers a rapid real-time problem-solving capability designed for Cybersecurity professionals focusing on Conflict & Insider Threat Prevention. The RSP™ delivers:
On-Demand behavioral solutions derived from five decades of global Conflict Prevention I Insider Threat consulting experience.
Evidence-based problem-solving Platform designed to build enterprise communications and teamwork Conflict Prevention skills among workplace relationships, and
Repository of Applied Intuitive Solutions™ (AIS™) to rapidly change how the enterprise enhances Cybersecurity by preventing Insider Threats.
The RSP™ is scientifically rooted in more than 50 years of Behavioral Science research and insight gained from the application of teamwork principles in organizations throughout the world. Developed by Dr. Raymond L. Newkirk, RSP™ delivers evidence-based solutions rapidly by:
Forming highly effective Insider Threat Prevention teams that employ people, information, and technology resources to deliver acceptable outcomes within the constraints of time, money, and skill;
Deepening the awareness of teams about the implications of their Cybersecurity roles and responsibilities
Effectively share Insider Threat Solutions to more rapidly prevent Insider Threats and workplace conflicts
Realistically redefine the expectations of Cybersecurity results enterprise-wide and remove the barriers to it.
The RSP™ defines a three-stage process that enables enterprise clients to create and sustain a potent Problem Management environment designed to improve the effectiveness of problem-solving and Insider Threat consulting, coaching and training.
www.smirsp.com rnewkirk@smilc.info
Call Ray Newkirk (407) 864-7756
Solutions
Imagine that with the click of a button, you immediately get solutions that work. Complex problems previously requiring expensive consultants, now solved by the click of a button on your mobile device. You probably never knew you were so smart. Solutions not even available through expensive training and coaching interruptions, now available at the click of a button. You now have access to evidence-based solutions that work, have worked, and will always work. This is the new paradigm of Applied Intuitive Solutions™ (AIS™). Just think about the millions of dollars saved at the click of a button. Competitive leverage increased by the push of a button. Wasted time eliminated by the push of a button. This is a new and powerful paradigm in problem-solving, a leap into the 22nd Century today. You have a problem? Now you can have the solution. Deep Intelligence Technology™ makes this possible.
We have solutions for great enterprises and the person on the street. We have solutions for corporate directors and unit clerks. We have solutions for subordinates and colleagues. We even have solutions for people who have not yet discovered that they have a problem. We are more ready than you are to solve your problem rapidly. Text, voice, and video: We have solutions for in-office multiscreen access and for you just walking down the street with a mobile device. From mobile device to supercomputer, we have you covered. Our solutions work across cultures. They are rapid and they work. You can use them privately or as a member of a team. We are Applied Intuitive Solutions™. We wrote the global standard for this technology. We have invested more than 50 years of research and development in making this dream a reality.
The game has just changed. You want solutions? You can have them. Our solutions are immediate, effective, and potent. We provide only the solutions that have worked over and over again. These are not theoretical dreams. They are evidence based, proven and enduring. Every single solution has worked time and again throughout the world. This all sounds so simple; but it was so hard to make this so simple. How much are our Applied Intuitive Solutions ™ worth to an enterprise? We estimate at least 30% acceleration in Business Value Realization. We are a better alternative to Vegas, and much more fun. Our AIS™ can become habit forming. Imagine this: Becoming smarter as a habit.
Soft-Skills AIS™ Repository
Our Rapid Solutions Platform™ delivers soft-skills AIS™ in several dimensions including:
Human Systems Design
Management Consulting & Coaching Skills Mastery
Diversity Management
RX for the Board
Team Building
Self-Transformation
Team Transformation
Contract Management
Bias Management
Hard-Skills iSOD™ Repository
Our Rapid Solution Mobile Platform™ delivers hard-skills AIS™ in multiple dimensions including:
Insider Threat Prevention
Conflict Prevention
Human Centered Cybersecurity
Behavioral Economics
Organization Transition Management
Organization Change Management
Governance, Risk Management and Compliance
Proposal Development
Project Initiation
Project Feasibility
Project Implementation
Validation, Verification, & Testing
Configuration Management
Enterprise Architecture
Consulting and Coaching Skills Methodology
Using the AIS™ to Accelerate Business Value Realization
Introducing the Applied Intuitive Solutions Mobile Platform: Brilliance is a Click Away.
Hosted & Enterprise
High Pain Problems
Imagine you are working on a project to implement a new capability and a colleague begins to fall apart. Your odds of realizing business value just went down.
Imagine, you are leading an enterprise transformation program but your executive manager doubts your ability to succeed. Your odds of realizing business value decline in step with your manager’s reduced confidence in you.
You have formed a team to introduce a new strategic capability, but your teammates are already busy with their usual daily workload. Your odds of realizing business value decline in step with their focus on other activities.
You are a recently promoted Senior Executive but you cannot get your staff to respond to you. Your odds of realizing business value begin a downward turn.
You are a vendor who does not understand your client. Your odds of realizing business value turn south.
You are in a Business Process Management meeting and a complex culture migration challenge arises that you have to solve right now. Your odds of realizing business value decline.
Multiply these scenarios by 40,000 and you will begin to understand the magnitude of the challenge faced by managers and their teams every day. Millions of things can go wrong but thankfully only a few thousand things have to go right. People just never think about it. If they did, they probably would just stay home, and your odds of accelerating Business Value Realization move to zero.
Summary of the Applied Intuitive Solutions™
Virtual Learning Environment
Our Applied Intuitive Solutions™ environment continually expands as we consistently add new categories of AIS™. For business and government leaders, our range and depth of AIS™ reflect the never-ending developments in management thinking and practice. Since we derived each Applied Intuitive Solution™ from experience solving these problems in the workplace, they are not theoretical constructs but reflect applied problem solving plans of action. Our AIS™ present enduring solutions in a Virtual Learning format to ancient and new problems. When a client masters a specific AIS™, the client knows how to prevent a similar situation from arising in the future or resolve it if it does. Currently, on our Cyber Security site, www.smirsp.com, we provide 11 Categories of AIS™ covering more than 60 Problem Areas each with its own repository containing many thousands of solutions. We summarize each Category in Table 3.0 below.
Table 3.0: Applied Intuitive Solutions™ Summary of Categories
Category & Description
Assessment Category:
This Category delivers Applied Intuitive Solution™ as V-Learning courses to assist clients with resolving problems related to Business Partner Assessment, Client Assessment, and Customer Assessment.
Business Transition Planning Category:
This Category delivers more than a thousand Applied Intuitive Solutions™ to guide executives and their teams through the entire BTP process from inception to transition, step-by-step.
Coaching Category:
This Category assists clients with resolving problems related to the Behavioral, Technical, and Contextual Competencies of Coaching, Critical Success Factors of Coaching, Coaching Skills Development of Clients, and the art of mastering the personal space of the Client.
Consulting Category:
This Category assists clients with resolving problems related to the development of a Shared Understanding, the skills of Delivering Results, Exceeding Expectations, Delivered Enhanced Consulting, Mastering the Core Competencies of Consulting, Understanding Your Client, and Nurturing a Team Spirit.
Customer Care Category:
This Category assists clients with resolving problems related to Customer Focused Solutions including Customer Service, Customer Management, and Conflict Prevention.
Effectiveness Category:
This Category assists clients with resolving problems related to Coaching Effectiveness including Models of Effectiveness, Development of Effectiveness, Emotional Effectiveness, Leadership Effectiveness, Interpersonal Effectiveness, Soft-Skills Effectiveness, Workplace Effectiveness, Client Effectiveness, Behavioral Competence for Consulting Effectiveness, and Management Effectiveness.
Healthcare Category:
This Category assist clients with resolving problems related to Nursing Soft-Skills for Patient Care, Improving Hospital Performance.
Insider Threat Category:
This Category delivers 800 courses focusing on the Prevention of Cyber Security Insider Threats using a behavioral approach. We cover Insider Threat Prevention implementation, management and the design of the ITP infrastructure. We also offer executive programs.
I/T Cultural Migration Category: Table 3 Part 2
This Category assists clients with resolving problems related to Information Technology Cultural Migration, Information Technology Environment design, eCommerce Program Justification, and mCommerce Program Justification.
Management Category:
This Category assists clients with resolving problems related to Management Practice, Communication, Human Systems Management, Team Focused Solutions, Business Justification, and Managing Negative Situations.
Organization Transition Category:
This Category assists clients with resolving a range of problems related to Human Activity Systems design, Social-Technical-Systems management, Organization Design Inquiry, Digital Transformation, Evolutionary Guidance, Organization Transition Methodology, Living Systems Process Analysis, Values and Performance.
Productivity Category:
This Category assists clients with resolving problems related to Management Practice, Communication, Human Systems Management, Team Focused Solutions, Business Justification, and Managing Negative Situations.
Project Management Category:
This Category assists clients with resolving problems related to Project Insight, Behavioral Competencies of project Management, Contextual Competencies of project Management, technical Competencies of project Management, Project Management Soft-Skills, and Program Management Soft-Skills.
Self-Development Category:
This Category assists clients with resolving problems related to Building Assertiveness and Self-Image, Self-Development Coaching Skills, Gaining Trust and Confidence, Self-Development Soft-Skills, Self-Discovery, Solutions for Your Career, Personal Coaching and Consulting Soft-Skills, Vital Soft-Skills for Success, and Managing Social Intelligence.
Using the AIS™ Portal to Overcome Ineffective E-Learning and Communications
Although common E-Learning Platforms offer an ever widening range of courseware and learning opportunities while advocating conflicting models of learning, they generally offer the same kind of multi-media learning experience. Although it is certainly true that such systems offer powerful platforms, they employ very traditional Learning Management Systems that primarily focus on hard-skills knowledge transfer complemented with a few course management applications. The AIS™ Portal is all about learning for rapid problem-solving by focusing on the mastery of soft-skills as the primary effectiveness criteria and hard-skills as the secondary concern. The AIS™ Portal delivers high intensity but brief learning modules that specifically address Skills Development using a Behavioral Science approach that resolves the eight fundamental weaknesses of ineffective training programs common within the E-Learning environment. Our AIS™ Portal addresses the LoB, geography, tenure, and roles challenges of superficial training programs and the inadequate initiation of generic training platforms.
Table 2.0: Ineffective Training and CommunicationChallenge
Superficial training program that ignores specialized needs of local teams based on LoB
Superficial training program that ignores specialized needs of local teams based on geography
Superficial training program that ignores specialized needs of local teams based on tenure
Superficial training program that ignores specialized needs of local teams based on roles
Inadequate initiation of generic training without regard to the required alignment of training preferences with LoB
Inadequate initiation of generic training without regard to the required alignment of training preferences with geography
Inadequate initiation of generic training without regard to the required alignment of training preferences with roles
Inadequate communication regarding the impact of the new capabilities on existing LoB priorities
Every one of our courses is designed to solve a specific problem by answering a “How to” kind of query. You ask a question such as: “How Can I build the confidence of my team?” This is difficult, but can be done. Our system then delivers a course that teaches you exactly how to do this using evidence based practice, not theoretical debate. You receive an actual brief but potent course that teaches you how to resolve this and millions of other challenges rapidly. You solve a problem and master a new skill simultaneously. You become a master at “changing how the world solves problems” by changing “how you rapidly build new skills”. You and the world become connected in a more potent way. Changing the world and changing oneself all for one price. Amazing!
It has taken many, many years to develop this technology and derive the many thousands of courses that make the vision practical. We have solutions for 270 Focus Areas, 90 industries, and for individuals, teams, entire enterprises, and government organizations. The only downside is that our AIS™ Portal delivers a new kind of learning that sharply reduces the need for consultants and coaches. Unfortunately, you will find yourself spending less money on them. On the bright side, our system is completely mobile. You can access it 24X7 from anywhere you have an Internet connection. We are your mobile expert in a PC, Lap Top, or whatever. We will soon be multi-media, and multi-language. Genius is only a click away.
Applied Intuitive Solutions™ Skills Development and Virtual Learning
Today, E-learning is used in organizations or every size and shape. E-Learning is commonplace in high-schools, colleges, universities, research centers, and government agencies. All E-Learning systems are pretty much the same, and have been since their introduction. We should know because in Silicon Valley, we built the first ever for-profit, E-Learning company in the country. We differed from every other company in that we saw no real need for the expensive Learning Management Systems (LMS) that organizations were chasing after to pay large sums to license. Our model was simple: If you had Internet Access, you could access us. Wherever you are, we were there with you. We were the learning company in a PC or a laptop. Whatever you learned today, you could use today. This was a long time ago. The world went the other way to adopt the LMS.
Do you know that E-Learning systems are probably the least popular systems in organizations today? Surprising right? What do you really get for all that money? You pay for the system, and then you need to pay for the content. Ouch! We conducted a lot or research and learned that what people really want is real-time solutions to a vast number of problems. Online content is not really good at delivering what these people wanted. A Goggle search does not generally provide this kind of focused content, the kind of content that rapidly resolves complex challenges in real-time. This kind of learning content requires a set of standards that are difficult to meet. It took us many decades to develop such a standard because the content must deliver global usefulness.
Ordinarily on the push side of the formula these questions imply a range of tools, techniques, applications, data, analytics, processes workflows, and people. On the pull side, the questions imply rewards, metrics, and branding elements. The management of the formula for BVR becomes a process that synchronizes the “push” and “pull” elements. We designed our AIS™ Virtual Learning Portal to improve the outcomes of many strategic initiatives.
Throughout the implementation of a business initiative, problems emerge that require solutions related to a number of focus areas including: new capabilities, team experience, technologies, workplace practices, behavioral and contextual metrics, communications, skills acquisition, capability adoption, and leadership. Our Portal delivers a range of AIS™ that enable clients to rapidly develop the skills that resolve many of the problems in each of the problem areas.
Digital Transformation programs typically fail because of poor capability adoption. Satisfying the expectations of the new initiative, end-users adopt and sustain the new capability. Whenever managers fail to prepare the involved organizations to accept, absorb, and adopt an expected capability, the initiative will not deliver the expected business value. A business value exists whenever a company successfully introduces a new capability by plan that delivers a:
Previously identified monetary value.
Time value such as speed of implementation.
Productivity enhancing value.
Effectiveness value such as proof of concept.
Other source of business improvement that opens the door to a competitive opportunity not previously possible.
Lacking rapid skills development, organizations never fully realize the promise of strategic transformation. Systems Management Institute assists clients by delivering Applied Intuitive Solutions™ to more rapidly develop the essential skills of program success. We have a list of about 100 ways our AIS™ Portal assists clients with realizing business value. Just ask us, and we will be delighted to share it.
Racing to Build Business Value through New Capabilities
In the race to build business value, strategic capability alone will not do it. Rather, Business Value Realization requires the delivery of the capability and skills-based learning interventions designed to influence the behavior of individuals and teams to adopt the capability more rapidly to improve enterprise effectiveness. The acceleration of BVR requires an organization to use the new capability and then sustain that use through the rapid development of sustaining skills.
An organization digs a hole for itself whenever it introduces a new capability that everyone ignores. Consider the record of the many teams who introduced an ITIL Program. The tremendously poor success rate has little to do with the capability of the ITIL program. It is more about the attitude of the people who were mandated to use it. Management often forgets about the intervention strategies necessary to influence behavior. The process of delivering a capability is easy compared to the challenge of influencing the employee behavior required to sustain the successful use of the capability.
Change is a challenging word and it is an even more challenging mandate when an organization lacks the appropriate skills development capability necessary to influence behavior in the right direction. The convenient formula for remembering this is CD+ISPIB = BVR, or Capability Delivery + Intervention Strategies to Positively Influence Behavior = Business Value Realization. This is indeed a potent success formula. The “ISPIB” element, the strategic intervention element, is the key to the skillful realization of business value. For example, what skills would you use, when would you need them, how would you use them, where would you use them, and how would you develop them to realize business value? You see, ISPIB itself is a management challenge that demands a solution.
Capability as a Specific Competitive Strength
Are you aware that a capability is a specific competitive strength? It consists of a mix of people, innovation, technologies, processes, and intellectual capital. A business leverages a capability to compete better in the marketplace. A capability can become a Critical Success Factor when it realizes high business value and has a lot riding on it. In this case, a Critical Success Factor represents the adoption of the new capability by business end-users or their sponsors such as senior executives and the heads of Lines of Business and operations areas. Regardless of the capability, poor adoption critically constrains the organization’s ability to achieve its transformation objectives and realize the capability’s business value.
Realistically, the challenge to realize the business value promised by the new digital strategies requires management to clearly define their expectations of value. While vendors can deliver a wide range of capabilities, many of these often fail to deliver realistic business value. Clients require something more than capabilities to lead the competition. Our Skills Development Portal enables clients to realize Business Value in three ways:
Delivers a mobile Problem Management capability that enables organizations to immediately define problem statements and solve the problems that often reduce workplace effectiveness.
Delivers a skills development portal that facilitates the rapid adoption of new strategic capabilities from new Information Technology systems and enterprise transformations without disrupting the common day-to-day workplace activities.
Delivers learning solutions that enable clients to realize business value directly by improving capability adoption outcomes.
The Applied Intuitive Solutions™ Approach
Our approach to assisting clients with their “Rapid Skills Development” challenge is simple: We deliver each Virtual Learning course, our AIS™, as a Virtual Learning intervention that enables clients to more rapidly acquire new skills and achieve business value while solving specific problems in rapid real-time. Our AIS™ delivers potent skills development 24X7 as real-time consulting and coaching interventions regardless of line of business, location, employee role, authority or experience level, and usage patterns. As outlined in Table 1.0, our learning content assists clients with leveraging new strategic capabilities by enabling them to more rapidly remove the deficiencies in skills that impede business value. Whether aligning management with end-user learning priorities or assisting managers to more effectively monitor the performance of teams, we offer AIS™ that facilitate the resolution of specific soft-skills or behavioral challenges embedded in every new business capability program.
Table 1.0: AIS™ Rapidly Builds Business Value through the Acceleration of Skills Development
Actions
Aligning management and end-user priorities by applying Virtual-Learning to Skills Development through real-time problem-solving
Seamlessly introducing new skills for enterprise transformation without disrupting business-as-usual activities or other business programs
Improving the use of new learning tools that provide enhanced skills and learning capabilities
Assisting managers with more effectively monitoring and coaching colleagues and others to ensure successful adoption of new skills and learning capabilities
Image this
A full cycle skills development and virtual learning Portal from a single company that offers “nondisruptive” disruption without requiring an organization to add new systems or technologies. Imagine delivering a solution that is available 24X7, and goes wherever you go, a solution that continuously gets better as the organization gets better. Imagine accessing Applied Intuitive Solutions™ from a single company that delivers business value every time through the concurrent acceleration of skills development and problem solving.
Imagine this: Systems Management Institute
We deliver a real-time skills development and problem solving portal that assists clients with attaining new skills more rapidly. Offering better odds than Vegas, we enable clients to more rapidly realize the expected business value of their strategic initiatives.
The Digital Revolution
The Digital Revolution has changed the landscape of business success. Or so the common wisdom has it. But, are things really so different today? Fortunately, we do not need to go far to find answers. Today, just like yesterday, organizations still implement business transformation programs to adopt large-scale competitive strategies. Everyone wants to leap-frog the competition and control the ecology of the market place. Even today, Business Process Management (BPM), the implementation of Information Technology Infrastructure Libraries (ITIL), and the design of Enterprise-Wide Information Systems still challenge the organizations who adopt them. Interestingly, just like yesteryear, the statistics on enterprise transformation are just as dismal. Regardless of the infrastructure maturity level achieved, employee skill level attained, power of the technology, experience of executives, or strategy adopted, a shocking majority of management initiatives deliver such poor results that they never realize their promised business value. “The more things change, the more they stay the same.”
The best we can say about the current Digital Transformation situation is that about 20% (1 in 5) of enterprise transformation efforts deliver on their promises. Really, though, this is no better than in 1988. If Las Vegas is a city built on losers, what can we say about the environment of business transformation? For smart people, Vegas offers better odds than 1 in 5. Do the math. Since the complexity and cost of Digital Transformation continues to escalate because of the deepening challenges of Cyber Security, executives are burning to realize better odds than Vegas. The consequences of failure can be fatal. For example, the current fluidity of the Fortune 500 testifies to the pace of change: “Who’s on first?”
Solutions
Imagine that with the click of a button, you immediately get solutions that work. Complex problems previously requiring expensive consultants, now solved by the click of a button on your mobile device. You probably never knew you were so smart. Solutions not even available through expensive training and coaching interruptions, now available at the click of a button. You now have access to evidence-based solutions that work, have worked, and will always work. This is the new paradigm of Applied Intuitive Solutions™ (AIS™). Just think about the millions of dollars saved at the click of a button. Competitive leverage increased by the push of a button. Wasted time eliminated by the push of a button. This is a new and powerful paradigm in problem-solving, a leap into the 22nd Century today. You have a problem? Now you can have the solution. Deep Intelligence Technology™ makes this possible.
We have solutions for great enterprises and the person on the street. We have solutions for corporate directors and unit clerks. We have solutions for subordinates and colleagues. We even have solutions for people who have not yet discovered that they have a problem. We are more ready than you are to solve your problem rapidly. Text, voice, and video: We have solutions for in-office multiscreen access and for you just walking down the street with a mobile device. From mobile device to supercomputer, we have you covered. Our solutions work across cultures. They are rapid and they work. You can use them privately or as a member of a team. We are Applied Intuitive Solutions™. We wrote the global standard for this technology. We have invested more than 50 years of research and development in making this dream a reality.
The game has just changed. You want solutions? You can have them. Our solutions are immediate, effective, and potent. We provide only the solutions that have worked over and over again. These are not theoretical dreams. They are evidence based, proven and enduring. Every single solution has worked time and again throughout the world. This all sounds so simple; but it was so hard to make this so simple. How much are our Applied Intuitive Solutions ™ worth to an enterprise? We estimate at least 30% acceleration in Business Value Realization. We are a better alternative to Vegas, and much more fun. Our AIS™ can become habit forming. Imagine this: Becoming smarter as a habit.
Opportunity
If you are a venture partner who understands the “BVR acceleration” opportunity, a venture partner who wants to be part of a deal that will change the world, a venture partner who wants to be part of something bigger than the ordinary, we need to talk. We are looking for a special venture partner who can still be excited about changing how human beings live their lives for the better. If you are serious about building the future and understand the leverage that great financial skill delivers, the synergy might be right.
Discontinuous Innovations * Defensible I.P. * Disruptive Business Model
Unworkable * Unavoidable * Urgent * Underserved * Blatant * Critical
High Gain & Low Pain * Non-Disruptive Disruption
80 Categories * 80+ Industries * 240 Focus Areas
Individuals * Teams * Enterprises
Contextual * Technical * Behavioral
Static * Complex * Dynamic
Text * Voice * Video
Multiscreen Enabled
Fully Ready
Mobilized
Affordable
Systems Management Institute
Simplifying Insider Threat Prevention through Applied Intuitive Solutions™
We are Systems Management Institute. We deliver Applied Intuitive Solutions™ derived from more than 50 years of successful consulting experience in every corner of the globe. If you feel at all uneasy about the competitive strength of your Cybersecurity Program, the Insider Threat Prevention Gap, the ITPG, may be the reason. We reduce the unpleasant discomfort of costly Insider Threats by eliminating the pain and unnecessary expense associated with the process of securing the enterprise against malicious actors within the organization. Our AIS™ build workplace effectiveness up and down the enterprise.
Our AIS™ provide rapid solutions to more than 80 categories of obstacles in 75 industries. Remove today’s obstacles today using the power of the Internet 24X7 as your personal problem-solving assistant. We deliver brief but potent ITP solutions that work so that you do not have to work as hard. Master the Power of AIS™ today and realize the advantage of simplicity. We place the power of intelligence in your finger-tips so that you can overcome your obstacles today. Just click a button and receive your ITP solution, On-Demand. Simplicity is liberating. It is leverage in a highly complex world.
To learn more visit www.smirsp.com or Phone (407) 864-7756
Using the AIS™ to Accelerate Business Value Realization
Introducing the Applied Intuitive Solutions Mobile Platform: Brilliance is a Click Away.
Hosted & Enterprise High Pain Problems
Imagine you are working on a project to implement a new capability and a colleague begins to fall apart. Your odds of realizing business value just went down.
Imagine, you are leading an enterprise transformation program but your executive manager doubts your ability to succeed. Your odds of realizing business value decline in step with your manager’s reduced confidence in you.
You have formed a team to introduce a new strategic capability, but your teammates are already busy with their usual daily workload. Your odds of realizing business value decline in step with their focus on other activities.
You are a recently promoted Senior Executive but you cannot get your staff to respond to you. Your odds of realizing business value begin a downward turn.
You are a vendor who does not understand your client. Your odds of realizing business value turn south.
You are in a Business Process Management meeting and a complex culture migration challenge arises that you have to solve right now. Your odds of realizing business value decline.
Multiply these scenarios by 40,000 and you will begin to understand the magnitude of the challenge faced by managers and their teams every day. Millions of things can go wrong but thankfully only a few thousand things have to go right. People just never think about it. If they did, they probably would just stay home, and your odds of accelerating Business Value Realization move to zero.
Using the AIS™ Portal to Overcome Ineffective E-Learning and Communication
Although common E-Learning Platforms offer an ever widening range of courseware and learning opportunities while advocating conflicting models of learning, they generally offer the same kind of multi-media learning experience. Although it is certainly true that such systems now offer more powerful platforms, they remain very traditional Learning Management Systems that focus mostly on hard-skills knowledge transfer complemented with a few student course management applications.
The AIS™ Portal is all about learning for rapid problem-solving by focusing on the mastery of soft-skills as the primary effectiveness criteria and hard-skills second. The AIS™ Portal delivers high intensity but brief learning modules that specifically address Skills Development using a Behavioral Science approach that resolves the eight fundamental weaknesses of ineffective training programs common within the E-Learning environment. Our AIS™ Portal addresses the LoB, geography, tenure, and roles challenges of many training programs and the inadequate initiation of generic training platforms.
Table 2.0: Ineffective Training and Communication
Superficial training program that ignores specialized needs of local teams based on LoB
Superficial training program that ignores specialized needs of local teams based on geography
Superficial training program that ignores specialized needs of local teams based on tenure
Superficial training program that ignores specialized needs of local teams based on roles
Inadequate initiation of generic training without regard to the required alignment of training preferences with LoB
Inadequate initiation of generic training without regard to the required alignment of training preferences with geography
Inadequate initiation of generic training without regard to the required alignment of training preferences with roles
Incomplete or inconsistent communication regarding the impact of the new capabilities on existing LoB priorities
Why Clients Value Applied Intuitive Solutions™
Putting Mobile Problem-Solving on a Business Basis
Unresolved Problems are much more than mere frustrations. They are impediments to business success. Business is not an obstacle course where the speediest hurdler wins the race. Business success does not demand out-of-breath competitors. It demands smart and skillful architects of the future.
Systems Management Institute reinvents the problem-solving experience. Through the power of our Applied Intuitive Solutions ™ (AIS™), the focus shifts from Coaching, Consulting and Training (CC&T) to rapid problem solving. We designed our AIS™ to accelerate enterprise success. In shifting the focus from CC&T to solutions, Systems Management Institute puts virtual problem-solving on a business basis. We ensure that problem-solving is enduring. Fundamentally, Virtual Problem-Solving must be Intuitive to succeed. In the workplace, the AIS™ must be business, mission, and reliability oriented.
Our Business Advantage
Systems Management Institute offers soft & hard-skills problem-solving support that saves organizations millions of dollars through the elimination of up-front sunk costs. For corporate clients, we are a quicker, simpler, more responsive, effective, efficient, and less expensive problem-solving (and skills acquisition) business partner. Our virtual, mobile, problem-solving process employs specially derived Virtual Intelligence and delivery technology to leverage the power of the Internet 24X7 to provide attractive cost to profit ratios and ROI in problem-solving, skills transformation, and Business Value Realization.
Seeking the optimal ROI Ifor our clients, Systems Management Institute has aggressively implemented its proprietary repository of Virtual Solutions. Empowered by state-of-the-art information technologies, we deliver a potent problem-solving environment as a framework for our mobile solution delivery architecture without disrupting client operations. With a simple command, clients gain entry into the new reality of Deep Technology problem-solving. After 50 years of development, it is here today. Technology has finally met the vision. Visit us at www.smirsp.com or phone (407) 864-7756.
Solving Your Problems Is What We Do.
Raymond L. Newkirk, Founder & CEO
Systems Management Institute (SMI) is a Virtual Solutions company. We solve your most pressing workplace problems 24X7. Delivered through our Virtual Expert Intelligence System™ (VEIS™), clients from more than 20 industries have successfully used our Applied Intuitive Solutions™ to resolve critical situations for more than 50 categories of problems. Success is not hidden in your stars. It emerges from achieving enduring solutions to complex challenges. Visit Systems Management Institute to learn more. www.smirsp.com. Call (407) 864-7756
SMI enhances Business Process Management Maturity by delivering the solutions that assist clients with:
Balancing organization Capability Maturity Models (CMM) with business strategies
Managing the link between CMM and BPM maturity by addressing Strategic Alignment, Governance, Method, I/T, People, and Culture
In Strategic Alignment, SMI provides AIS™ that facilitates:
Process Implementation Planning
Strategy & Process Capability Linkage
Process Architecture
Process Outputs Measurement
Process Customers and Stakeholders
Solve Your Problems Now.
Applied Intuitive Solutions™
What We Deliver
SMI delivers AIS™ that:
Build BPM value
Improve processes
Build BPM and organization maturity
Link people with technology
Build the Human, Information, and Organization Capital to inform People and Technology
AIS™ delivers:
Value that generates cash flow
Processes that enable value
Business Process Management that coordinates and controls Processes
Business Process Management that shapes and is shaped by organization maturity
Maturity is determined by people and technology.
Human Capital, Information Capital, and Organization Capital Inform People and Technology.
Success depends on a range of Business Process Management competencies that consists of solutions to Technical, Behavioral, Contextual, Hard, Soft, Simple and Complex problems. Our AIS™ address every one.
What We Do
SMI Delivers AIS™ that:
Delivers Evidence-Based solution plans immediately.
Delivers a problem-solving advantages that reduces the cost of problem-solving several ways.
In Performance, SMI employs AIS™ to assist with improving:
Business process performance
Business process management performance, and
Organization performance.
In Maturity, SMI employs AIS™ to assist in achieving:
Business process maturity,
Business process management maturity, and
Organization maturity.
How We Do It
SMI delivers AIS™ that:
Enables performance improvement and compliance
Improves key metrics such as cycle-time, resource management, wait time
Identifies and managing the constraints such as the bottleneck activity or resource management
Exploits the constraints such as leveraging behaviour, performance bottlenecks, or impedance
Improves upstream performance
Elevates constraints by leveraging business investment in the early, dis, and late stages of BOM projects
Reduces constraint inertia by removing complex challenges that endure
Understanding Our Applied Intuitive Solutions™ (AIS™)
Consulting Derived Applied Intuitive Solutions™
SMI Corporation is a Virtual Solutions company. We solve your most pressing professional and interpersonal challenges. Delivered through our Virtual Expert Intelligence System™ (VEIS™), clients have successfully applied our real world solutions to significant challenges in critical situations. We deliver enduring solutions to more than 22 industries covering more than 33 categories of service. Success is not hidden in your stars. It emerges from your enduring solutions to complex challenges.
“Solving your problems is what we do.” — Ray Newkirk
SMI is a Virtual Research Center of technical, behavioral, contextual, hard, and soft-skills solutions consisting of static and dynamic elements of practical actions guided by experience-derived knowledge. Our AIS™ cut across a range of industries and problem types common to all I/T managers everywhere. Our skills library includes two main types of AIS™: (1) Static AIS™ and (2) Dynamic AIS™.
Static Applied Intuitive Solutions™
Static AIS™ consist of relatively unchanging and invariant solutions to I/T management challenges about individual, team, and organization performance such as found in the following questions:
What should be the goals of individuals and teams in my organization beyond any particular function or project?
How does a manager face the certainty of failure and the uncertainty and insecurity of individual or team commitment?
What is the use of struggling and competing if change is the inevitable end?
What ethical principles should form the basis of comparison for all value judgments regarding performance of staff and professional relationships?
Answers to such soft management questions take the form of value statements and prescriptions for management behavior. Managers cannot arrive at empirical solutions to these questions like those available in the hard sciences. These categories of questions are better understood as value questions. As such they are the most important kinds of questions that I/T managers can ask. If taken for what they are, value questions, they become meaningful and resolvable.
Authentic management success, for the duration of a career, emerges from the answers given to these types of questions. Failure to ask questions like these often has a paralyzing effect on the fuller development of the manager’s intellectual and emotional life, and constrains the performance of the manager’s team.\
Although not derived from verifiable knowledge, answers given to these soft management questions have to be based on the best verifiable generalizations or qualitative answers experience has so far produced. The data from which the ethical generalizations emerge must be explicit. Static solutions are, by definition, applicable by every manager and need not be devised by each person using them.
Dynamic Applied Intuitive Solutions™
At the dynamic level of practical project management actions, managers do not seek answers that apply in general, as with the static or qualitative level above, but seek methods for getting solutions to very specific problems such found in the as the following questions:
How can I get my manager to increase his confidence in me?
Who should I support on my team to jump start by project?
Shall I purchase a new computer system or hire new people?
How can I keep from blowing up when my colleague lets me down?
How should I tell my employee that I am unhappy about his or her performance?
When should I tell my employee that I am unhappy about his or her performance?
For these types of questions, our Applied Intuitive Solutions™ deliver tools of heuristic analysis and potent methods for evaluating situations. Our AIS™ offer a contemporary Socratic approach to rapid problem solving that presents enduring solutions. This is the quantitative dimension of our AIS™ Research Center. All value judgments at this level should, of course, remain consistent with and derivable from the more general ethical standards presented in the Static AIS™. Unlike Static AIS™, Dynamic AIS™ are applicable to each particular situation and are best devised only by the Information Technology manager involved in the current problem situation.
SMI Corporation has made every effort to make our Applied Intuitive Solutions™ solve management challenges involving feelings, thoughts, and actions. In this respect, our AIS™ become “patterns of proper evaluation and response.”
Using the Applied Intuitive Solution™ to Accelerate Skills Acquisition
The spread of digital technology has raised the temperature of business competition. Competitive success requires the adoption of innovative learning strategies of high business value. More than at any time, the need for rapid Skills Acquisition and potent Virtual Learning has become paramount to every business strategy. For every Information Technology project and enterprise transformation program, Rapid Skills Acquisition (RSA) is now center stage. Ultimately, everything comes down to business value. If the capability, technology or the transformation program fails to deliver authentic Business Value, it fails to pay its way. Most importantly, this failure hinders the strategic drive to competitive leadership. While executives tolerated this disappointment throughout the 20th and early 21st Centuries because of their excitement about using the latest and greatest technologies, today this is intolerable.
Opportunity
If you are a venture partner who understands the “BVR acceleration” opportunity, a venture partner who wants to be part of a deal that will change the world, a venture partner who wants to be part of something bigger than the ordinary, we need to talk. We are looking for a special venture partner who can still be excited about changing how human beings live their lives for the better. If you are serious about building the future and understand the leverage that great financial skill delivers, the synergy might be right.
Discontinuous Innovations * Defensible I.P. * Disruptive Business Model
Unworkable * Unavoidable * Urgent * Underserved * Blatant * Critical
High Gain & Low Pain * Non-Disruptive Disruption
80 Categories * 80+ Industries * 240 Focus Areas
Individuals * Teams * Enterprises
Contextual * Technical * Behavioral
Static * Complex * Dynamic
Text * Voice * Video
Multiscreen Enabled
Fully Ready
Mobilized
Affordable
